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U.S. Health Care: Innovate or Perish

Futurist David Croslin joins IQware and targets health care improvement

Published: Tuesday, September 28, 2010 - 14:05

(IQware: Cleveland) -- According to globally recognized futurist and innovation expert David Croslin, few circumstances drive innovation faster than being in a state of war. The U.S. health care system is now in a state of war. Consumers, government regulators, and enterprises are demanding change; otherwise, alternatives will be created and the current system will be shoved aside.

Four major events are creating a timeline that the existing health care system must meet to survive:

1. The Patient Protection and Affordable Care Act (health care reform), which passed in March, will create an alternative health care system if the current one cannot evolve.

2. The American Recovery and Reinvestment Act of 2009 (stimulus
funding) provides $37 billion to kick-start the change process but acts as both a carrot with rewards and a stick with penalties.

3. The International Classification of Diseases, 10th Revision, (ICD-10) coding standard for medical records was passed by the United Nations in 1994, yet the United States has largely not deployed it. Current regulatory requirements will force its adoption.

4. There is growing demand for accountability and increased penalties for noncompliance under the Health Insurance Portability and Accountability Act (HIPAA) of 1996, as well as for data breaches involving protected health information.

These regulatory barrages on the current health care system are forcing change within an environment that has tremendous inertia against change. Change is risky and expensive, and evolving incorrectly will affect more than revenues—it will affect lives.

There are limitations within the current U.S. health care system that might keep it from evolving, according to Croslin. Without a dramatically different approach, the existing IT infrastructure will not be able to meet the regulatory mandates or take advantage of the rewards offered by stimulus funding.

“IQware’s patented technologies allow a completely different approach to how IT departments and systems evolve,” Croslin says. “The U.S. health care system desperately needs a way to become innovative overnight. IQware’s foundational systems provide this platform without incurring the traditional risk, complexity, and expense. The ability to create unique solutions in record time that deliver secure and highly customizable and targetable applications is unique to IQware.”

Executive teams at leading companies such as AT&T, Alcatel-Lucent, and Rogers Communications are praising Croslin’s innovation process detailed in his book Innovate the Future (Pearson Education, 2010). Across global markets, including the United States, Europe, China, and the Middle East, all reviews are overwhelmingly positive: ZDNet, TechForum, CIO Insight and Baseline newsletters, Dr. Dobb’s Journal, TechTarget, I-CIO, British Computer Society, Amazon, and many others.

IQware will be heavily involved with making the evolution of the U.S. health care system an innovative success.



About The Author

IQware’s picture


IQware was founded in 1984, and thrived by listening to its customers and maintaining its singular focus on the hospitality sector. Over the years it has experienced tremendous growth and rapid change but never lost sight of its mission: to become its customers’ single-source technology partner, providing the world’s best and functionally rich hospitality software. That commitment is reflected in its values, which underpin its devotion to customers’ success and everything it does.