How loyal are your customers? That’s a question I bet many companies can’t answer with any specificity. Yet, it’s a critically important question.

You can’t pick up an article or turn on the news without running across the word “sustainability.” So, I got to thinking about what sustainability means on an individual level—not from a purely ecological perspective, but from a humanistic one.

(Exact Metrology Inc.: Cincinnati) -- Exact Metrology Inc. has opened a new office in the Milwaukee suburb of Brookfield, Wisconsin.

(Fluke Corp.: Everett, WA) --  Electronic test-and-measurement technology provider Fluke Corp.

(Pilgrim Software: Tampa, FL) -- Pilgrim Software Inc., a provider of enterprise risk, compliance, and quality management (ECQM) software solutions, has announced the global availability of its expanded Regulatory Reporting platform.

(MoreSteam.com: Columbus, OH) -- MoreSteam.com, a global provider of online lean Six Sigma (LSS) training and blended learning support technologies, has introduced its first Master Black Belt (MBB) Summer Webcast Series.

(Thermo Fisher Scientific: Waltham, MA) -- Thermo Fisher Scientific Inc.

The status of nuclear power in the United States is finally changing. As of last month, there were 18 proposals under review by the Nuclear Regulatory Commission (NRC) for 28 new units in 14 states.

When so many managers and businesses have access to virtually the same tools and information, it seems peculiar that two similar businesses can operate so differently, one being a success story while the other fails.

(ISO: Geneva) -- As the third edition of the ISO technical specification ISO/TS 29001 for the international oil and gas industries is rolled out, feedback indicates its increasing acceptance as the baseline requirements document for quality management in these sectors.