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Schlubs and the Service Industry

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During the last couple of weeks we have been hearing the story of JetBlue flight attendant Steven Slater, who became an overnight celebrity for his dramatic exit down a plane’s emergency slide.

Free Webinar: “The Value of an Environmental Management System”

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(BSI: Reston, VA) -- The British Standards Institution (BSI) announces its next webinar, “The Value of an Environmental Management System,” which will be held Sept. 9 at 1 p.m. EDT.

Product News: Color Microscope Cameras Have Advanced Editing Software

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(Aven Inc.: Ann Arbor, MI) -- Three new color cameras from Aven Inc. can upgrade any microscope with one-click image capture and storage capability. The scientific-grade imaging systems include software with extensive options for user-defined processing, measurement, and analysis.

MasterControl’s Quality Management Software Now in Seven Languages

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(MasterControl Inc: Salt Lake City) -- MasterControl Inc., a global provider of software solutions that enable regulated companies to get their products to market faster while reducing overall costs and increasing internal efficiency, has announced that its software solution suite is now availab

Book: Social Responsibility: Failure Mode Effects and Analysis

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(CRC Press: Boca Raton, FL) -- Like quality, social responsibility is an ideal, and ideals change.

Book: Reducing Production Costs

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(SPC Press: Knoxville, TN) -- <

Researchers Show Highly Efficient, Compact Terahertz Laser Rays

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(Harvard SEAS: Cambridge, MA; University of Leeds: Leeds, UK) --  A collaborative team of applied scientists from Harvard University and the University of Leeds have demonstrated a new terahertz (THz) semiconductor laser that emits beams with a much smaller divergence than conventional THz laser

Product News: In-Sight 5605 Vision System Offers Twice the Resolution

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(Cognex Corp.: Natick, MA) -- Cognex Corp. has introduced the In-Sight 5605, a high-resolution, self-contained, flexible vision system for applications that require visualization of very small defects, even in a large field of view.

Measuring Complexity

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Complexity can be thought of as the level of difficulty in solving mathematically presented problems.

Process Improvement—Anywhere, Anyplace

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Every journey has a beginning, and mine began during a U.S. Air Force commander’s first week on the job. He called a staff meeting and told everyone that things had to change for the organization to succeed, and “lean” was the solution.

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