(Appian: Reston, VA) -- Appian Corp., a global innovator in enterprise and cloud-based business process management (BPM) software, announces the the latest version of the Appian BPM Suite, a simple and powerful BPM platform for process improvement.
(SmartDraw Software: San Diego) -- SmartDraw Software LLC has announced a new solution for businesses that want to capture their most valuable asset: the knowledge of employees and the processes they perform.
Manufacturing speed and innovative designs are two crucial issues affecting whether or not a manufacturer can lead the mobile telephone market.
Part I:
The Formative Years – In search of service excellence
Stories from a Government Shared Services Centre
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In January 2011 I had the pleasure of meeting with Dr.
The hordes of companies and governments moving to shared services are dizzying. So many have combined back offices, human resources (HR), information technology (IT), finance, and contact centers that most companies assume this is a good thing.
