Corrective Action Is the Only Acceptable Excuse
Last May I wrote in “Airline Companies Are Driving Customers Away” that the U.S.
Continuous Innovation Using Design for Six Sigma
Designing for customer needs always leads to higher quality products and services, as well as innovative outcomes, because an effective design process uncovers hidden customer needs.
When ‘Croc of the Month’ Leads to ‘Employee of the Month’
Our fascination with rewards systems that attempt to get people to comply with the demands of work and short-term good behavior starts early in school.
Two-Day Workshop: Value-Added Project and Operational Auditing
(Salvo: Singapore) -- Business projects rarely go through the entire project cycle without some surprises. Reasons for this include changing requirements, a larger-than-anticipated cost of project, and flawed technical architecture, among others.
Mahr Federal Introduces µMaxµm II Digital Indicators
(Mahr Federal: Providence, RI) -- Mahr Federal Inc. has introduced the next generation of its µMaxµm line of digital indicators.
Primary Care Physician Organizations Release Guidelines for PCMH Programs
(American College of Physicians: Philadelphia) -- Four organizations representing more than 350,000 primary care physicians have released joint Guidelines for Patient-Centered Medical Home (PCMH) Recognition and Accreditation Programs.
Event: Gartner Business Process Management Summit
(Gartner Inc: Stamford, CT) -- Gartner Business Process Management (BPM) Summit, scheduled to take place April 27–29, at the Baltimore Marriott Waterfront in Baltimore, is the largest, most comprehensive
Transparent Receiver Adds Lathe Alignment to Microgage 2D Systems
(Pinpoint Laser Systems: Peabody, MA) -- Pinpoint Laser Systems’ Transparent Receiver, which works with the company’s Microgage 2D line, allows a laser beam to pass clearly through it while making a precise position measurement for aligning machinery and equipment.
The Preventive Action Crystal Ball
Anyone involved with any type of management system has run across the term “preventive action.” It leaves many professionals scratching their head, wondering what a preventive action actually is.
