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Planning the Research Study: Part 2

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Let's face it—many industrial researchers, including Six Sigma Black Belts, do a terrible job of planning the research they need to do to perform their jobs efficiently. See that guy over there?

DP26 Camera Offers Unmatched Color Fidelity

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(Olympus America: Center Valley, PA) -- Olympus America Inc., a leader in designing and delivering optics, electronics, and precision engineering in industrial, medical, and consumer markets, has released a new high-resolution digital color camera for microscopy.

New Dates for Master Black Belt Development Program

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(MoreSteam: Columbus, OH) -- MoreSteam.com, a leading global provider of online lean Six Sigma training and blended learning support technologies, and the Fisher College of Business at The Ohio State University have set the dates for the upcoming fall and winter live sessions for their joint M

UNITRON Unveils Industrial Metallurgical Microscope

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(UNITRON: Commack, NY) -- UNITRON Ltd.

Customer Advocacy Behavior Measurement: Part 2

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There is a strong recognition that customer service is especially important in the branded experience. Service is one of the few times that companies will personally interact with their customers.

Kaltman Creations Adds RF Sensitive Product Division

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(Kaltman Creations: Suwanee, GA) --  Kaltman Creation LLC will now be offering a new line of products with the name RF Sensitive Solutions (www.RFSensitiveSolutions.com).

Japan Improves While Detroit Stalls

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(ACSI: Ann Arbor) -- A customer satisfaction resurgence for international car makers puts Detroit’s fledgling recovery in jeopardy, according to a report released today by the American Customer Satisfaction Index (ACSI).  The report covers customer satisfaction with an array of nameplates offe

Triaxial IEPE Piezoelectric Accelerometer with Center-Hole Mounting

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(Kistler: Novi, MI) -- Kistler, a worldwide supplier of precision sensors, systems, and instrumentation for the dynamic measurement of pressure, force, torque, and acceleration, has introduced the Type 8781A50, a PiezoStar (IEPE-type) piezoelectric accelerometer with center-hole mounting.

Reverse Engineering Key Impeller at Hydroelectric Plant

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Engineers from NVision Inc., using the company's HandHeld scanner, were able to quickly reverse engineer a large impeller for a major hydroelectric facility, sparing the facility what would have been an extended shutdown had they needed to produce a replacement impel

Patient Safety Executive Development Program

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(IHI: Cambridge, MA) -- Now that the harm, cost, and prevalence of medical errors and defects in health care are getting the attention they deserve, improving patient safety and reliability has become a top priority in health care.

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