Actively Eliciting Feedback from Employees
Effective leadership is based on ongoing input and feedback. Where 20 years ago managers rarely asked for input, today effective leaders are regularly seeking and receiving employee feedback.
Customers Rate Satisfaction with E-Commerce, Brick-and-Mortar Retailers
As the economy improves, albeit at a very slow pace, aggregate customer satisfaction with goods and services has improved as well. The ACSI gain for the final quarter of 2011 is very small, but it represents the fourth consecutive quarter without a decline.
Webinar with H. James Harrington on Streamlined Process Improvement
(The Harrington Group: Orlando, FL) -- The Harrington Group Inc. invites you to attend a webinar conducted by H.
IHI Summit—Improving Patient Care in the Office Practice and the Community
(IHI: Cambridge, MA) -- The Institute for Healthcare Improvement (IHI), an independent nonprofit organization founded in 1991 to help lead the improvement of health care throughout the world, will host its 13th Annual International Summit, “Improving Patient Care in the Office Pr
ANSI to Offer Free Education Courses for Eligible Constituents in 2012
(ANSI: Washington, D.C.) -- To facilitate and advance U.S. participation in international standardization activities, the American National Standards Institute (ANSI) is offering two education courses at no cost for eligible constituents in 2012.
New SAE International Standard Verifies Aerospace Electronics Parts
(SAE: Warrendale, PA) -- To meet the needs of the global aerospace industry, SAE International has issued a new technical standard to combat the increasing volume of fraudulent and counterfeit electronic parts entering the aerospace supply chain.
<em>The Basics of Self-Balancing Processes</em>
(Productivity Press: Boca Raton, FL) -- Self-balancing is not just a tweak or change to the formula used to determine assembly line balancing, but a completely transformed method for achieving continuous flow.
Three Priority Trends for Automakers
After a period of uncertainly, the global automotive industry has emerged cautiously optimistic. The collapse that preceded the revival seemed exacerbated by reactive planning and increasingly shorter-term thinking.
LVDT-Based Gauging Probes for Automotive, Medical, and Aerospace
(Macro Sensors: Pennsauken, NJ) -- Macro Sensors, designer and manufacturer of linear and rotary sensors for position measurement and pressure feedback, has introduced a line of linear variable differential transformer (LVDT)-based dimensional gauging probes that provide highly accurate and preci
Student Honored with Harrington Best TQM Thesis/Project Award
(Hamdan Bin Mohammed e-University) -- Naveen Ratnam Didla has won Hamdan Bin Mohammed e-University’s Harrington Best TQM Thesis/Project Award 2011 for his master of science thesis titled, “Factors Affecting the Implementation of Project Quality Plan in the UAE Construction Projects” completed at
