Editor’s note: This continues Jack Dunigan’s series about unsung heroes in the workplace, and the 16 traits they all share.

Recently a reader posed the following value-stream mapping, lead time-related question(s). My experience, after facilitating more value-stream mapping activities than I care to remember, is that it’s not an uncommon question. In fact, it’s a very good question.

A recent comment from a business friend, call him Tom, who manages a small factory, reminded me of a scene from The Wizard of Oz.

In an earlier article, I explained how the Food and Drug Administration’s (FDA)

(CMSC: Benbrook, TX) -- The Coordinate Metrology Society (CMS) has filled all 27 speaker slots at the 2013 Coordinate Metrology Systems Conference (CMSC) scheduled f

A t-test is one of the most frequently used procedures in statistics.

(Kay-Jay Products: Boylston, MA) -- Kay-Jay Products is on a mission to change the way you think about CMM inspection setups.

Editor’s note: Distinguished statistician and essayist David Kerridge passed away last month in Aberdeen, Scotland, at the age of 81. The former head of statistics at Aberdeen University, Kerridge was a leader in the British Deming Association and lectured with W. Edwards Deming.