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Trouble in Motown

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Detroit has become the largest city ever to go broke in the United States. Why? Because its industrial base withered in the face of global competition, and as the number of jobs dwindled, so did the city’s population.

NIST’s Indenter Tunes In to Measure Surface Properties

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Balancing Two Types of Visual Controls Within Lean Management

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Some folks may wonder what the heck I mean by “two types.” Within the context of a lean management system, we can make a distinction between visual process performance (VPP) and visual process adherence (VPA).

Count the Bosses–Show the Work

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It’s hard to limit your work in progress (WIP) when your boss count exceeds your WIP limit.

How an EHR System Can Improve Quality in Healthcare Practices

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Blending Strategy and Tactics to Stay on Track

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Our Customers Know Continuous Improvement, Too

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Today’s true tale was told to me by a close friend, and it contains at least two very important messages from which we can learn if we choose. Let me retell my friend’s experience this week, and then we can dig into what we might learn.

Uncle Joe’s Fantasy: Picking the Perfect Age to Reverse Your Aging Process

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Managing Supply Chain Risk in a Complex World

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It’s been said that supply chain risk today is riskier than ever before. Why? Well, there are several reasons.

Different Job Types Demand Different Engagement Strategies

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