ISO 9001:2015 has created a new focus on risk with regard to context of the organization and the needs and expectations of interested parties.

Many of our most popular stories of discovery are portrayed as accidents or matters of luck. We love these stories because they make creativity seem easy and fun. Nevertheless, they are misleading.

If you want to convince someone that at least a basic understanding of statistics is an essential life skill, bring up the case of Lucia de Berk. Hers is a story that’s too awful to be true—except that it’s completely true.