In 2019, I wrote about a marketing phenomenon that I kept hearing about, that customers are in control, that they have all the power.

(Optical Gaging Products: Rochester, NY) -- Cygnus Manufacturing Co. (CMC) is a leading manufacturer and supplier of high-precision products and components for the medical device, transportation, energy, and aerospace industries.

(Exact Metrology: Cincinnati) -- Exact Metrology, a comprehensive 3D metrology service provider and hardware sales company, sells Raytech Measuring Systems.

Like business-to-consumer (B2C) e-commerce, business-to-business (B2B) e-commerce allows customers to purchase parts and supplies via an online portal.

It’s a new year, with a new president and new opportunities to boost modern apprenticeship programs in the United States that can help get people back to work and stimulate the economy.

At the tender age of 21, living in a universe with far too many parallels to present day, I took a job—which turned out to be more than a job—to support myself in college by working as a caregiver, cook, driver, and constant companion to a man who as a young adult ha

(Brunson Instrument Co.: Kansas City, MO) -- Completing a 21-year career at Brunson Instrument Co., general manager Richard Powell will retire later this year.

(Interfacial: Prescott, WI) -- Interfacial Consultants (Interfacial), a Wisconsin-based innovator in advanced materials, has recently released two disruptive, highly filled masterbatch technologies, to be distributed by its sister company

Stakeholder engagement is one of the more critical aspects of leadership, whether you’re a team leader or a member of a cross-functional team trying to lead team members to focus on quality.

Quality managers have a problem. The success of their quality program hinges on one thing. It’s not KPIs, and it’s not methodology. It isn’t even employee engagement or customer satisfaction. The one thing a quality manager needs most is leadership buy-in.