What is Your Company’s Cost of Poor Quality?
"Quality is never an accident, it is always the result of an intelligent effort"
—John Ruskin (1819-1900)
National Technical Systems Acquires Canadian Telecommunications Lab
National Technical Systems Corp. recently purchased a world-class telecommunications product testing laboratory in Calgary, Canada.APQC and Fusion Productions Announce Collaboration
The American Productivity & Quality Center and Fusion Productions recently announced a collaboration to strengthen organizations’ virtual communities and communities of pSurvey Reveals OEMs and End Users Are More Alike Than Different
Original equipment manufacturers and end users think similarly about how to improve their relationships, according to a new study conducted by Rockwell AutomaASQ Announces Board of Directors Openings
The American Society for Quality has announced it’s seeking applicants to serve on its board of directors for 2005-06.AIAG Offers Training to Prevent Supply Chain Disruption
In an effort to strengthen the automotive supply chain, the Automotive Industry Action Group will offer crisis management and business recovery training.ASU’s Six Sigma Programs Go Global
Six Sigma, 
the statistical approach focused on increasing profitability by improving efficiency, has been part of the enginee
Quality and Value--Are They the Same?
Many organizations need answers to some key questions about lean and quality management: Is there a difference between quality and value? Should we have two teams, one for continuous improvement and one for lean? What roles would each have?
Ten Things Every Top Manager Should Do to Destroy the Quality Culture
My first experience with the word “culture” comes from my high school science class. We grew a living organism on a nutrient base, which the teacher called a culture.
Instantis Software Selected for Quest Diagnostics’ Six Sigma Program
Quest Diagnostics recently announced the selection of Instantis’ EnterpriseTrack tracking and management solution for its Six Sigma effort.