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World-Renowned Speakers to Address Fuel Cell Conference

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The Society of Manufacturing Engineers recently announced five keynote speakers for its upcoming fuel cell conference.

Quality Digest Columnist Receives ASQ Award

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The American Society for Quality awarded John E. (Jack) West with its Freund-Marquardt Medal for his longtime service to the quality profession and to the organization.

APQC Announces New Benchmarking Collaborative

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In an effort to revolutionize the way worldwide organizations measure and improve organizational performance, the American Productivity & Quality Center recently

MetricStream to Replace Homegrown Lotus-Based Quality System

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Hitachi Computer Products’ American division will replace its quality management processes with MetricStream software, the company announced recently.

ISO Plans to Produce Social Responsibility Guidelines

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The International Organization for Standardization will develop a standard for social responsibility, although it will not be intended for formal certification.

Presidential Approval Shelters Standards-Developing Organizations

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President George W. Bush recently signed into law the Standards Developing Organizations Advancement Act of 2004 (H.R.

New ISO Standard Established for Satisfying Unhappy Customers

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The International Organization for Standardization recently announced a new standard to help organizations satisfy dissatisfied customers.

RAB and QSA to Form New Global Certification Authority

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Online Homeland Security Standards Database Developed

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An online database of standards related to homeland security is another step the U.S.

Civil Aviation Safety Symposium Approved for Continuing Education

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The Civil Aviation Safety Symposium has been approved for Federal Aviation Administration training credits and RUs from the American Society for Quality.

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