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Survey: Apple Leads in Customer Service Quality, HP Improves

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(Vocal Laboratories Inc: Minneapolis) -- Apple continues to lead Dell and Hewlett Packard (HP) in customer satisfaction with phone-based technical support, but HP made marked improvements since 2008, according to the latest study conducted by Vocal Laboratories Inc.  (Vocalabs).

Product News: GE X-Ray Detector Brings Portability to Digital Radiography

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(GE Sensing & Inspection Technologies: Billerica, MA) -- Weighing just 13 lb (6 kg), the DXR250V is the latest lightweight and portable digital radiography tool from GE Sensing & Inspection Technologies.

Product News: PUNDIT 7 Ultrasonic Nondestructive Integrity Testing Made Easy

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(Paul N. Gardner Co.

Product News: Navigator Technology for Zeiss CONTURA G2

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(Carl Zeiss: Maple Grove, MN) -- Carl Zeiss is expanding its CONTURA G2 product line. Already popular with mid-sized companies, it now includes the accurate and very fast CONTURA G2 navigator coordinate measuring machine (CMM).

Flexing Its Muscle: Why Manufacturing Is Bouncing Back

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Is the manufacturing sector getting more respect?

Product News: Software Unifies Product Development for Medical Device Companies

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(Cognition Corp.: Bedford, MA) -- Cognition Corp., a worldwide leader in Web 2.0 product development software, has released Cognition Cockpit 5.6, providing medical device companies a system that captures

Understanding Variation

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What is known as “point mentality” is a knee-jerk response to what appears to be a problem.

Manufacturing Technology Consumption Down 60.4% in 2009

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(AMT: McLean, VA ) -- December 2009 U.S. manufacturing technology consumption totaled $219.60 million, according to The Association For Manufacturing Technology (AMT) and the American Machine Tool Distributors’ Association (AMTDA). This total, as reported by companies participating in the U.S.

Consolidation, Supply Quality Pose Compliance Challenges for Life Sciences Companies

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(Sparta Systems: Holmdel, NJ) -- A recent survey of top life sciences organizations found that compliance issues and increased industry consolidation (via mergers and acquisitions) are the top challenges faced by companies in today’s market.

Event: Bridging the Manufacturing Gaps

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(SME: Dearborn, MI) -- The “Great Recession” was a wake up call for manufacturers lulled into a sense of security by years of economic boom. Like the economy itself, manufacturing stands at an abyss of uncertainty.

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