Most of us set new resolutions every New Year.

Gratitude is something that is as great to give as it is to receive. There are many ways in which you can show your appreciation to your customers. Likewise there are many ways our customers do the same.

We don’t often pause to consider electroplating, but the fact is, today’s world would be impossible without it. Cadmium, zinc, gold, silver, platinum, titanium, and chrome are some of the metals often used in the process.

(NIST: Gaithersburg, MD) -- Vice President Joe Biden and U.S. Commerce Department Secretary Gary Locke presented five U.S. organizations with the Malcolm Baldrige National Quality Award, the nation’s highest honor for organizational innovation and performance excellence.

We are almost there… the close of another year. There are two ways to end the year. One way is to write off the rest of December because the year is just about shot, and then just start fresh in January.

Beginning Dec. 8 with “This Year in Quality, Part One,” and continuing Dec.

(Pallas Athena: The Netherlands) -- Pallas Athena, a global business process management and software solutions vendor, has released its process-mining software solution, ReflectOne 1.3.

(IMAGINiT Technologies: Framingham, MA) -- Rand Worldwide, a provider of technology solutions to organizations with engineering design and information technology requirements, announced that its IMAGINiT Technologies division launched its Scan to BIM software for the Autodesk Revit platform.

(ATS: Amsterdam) -- Applied Tech Systems (ATS) announces the release of its visual quality operations management software, ATS Inspect version 5.3.

(ASIS International and BSI Group: Alexandria, VA) -- ASIS International and BSI have released a joint American national standard, “Business Continuity Management Systems—Requirements with Guidance for Use”