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My First Lesson

How a TPS teacher sees a shipping department

Bruce Hamilton
Wed, 09/29/2021 - 12:01
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Just a little over a year ago we lost Hajime Oba, one of the great pioneers of Toyota Production System (TPS) learning in the United States. In 1992, he was the founding manager of the Toyota Production System Support Center (TSSC), a nonprofit affiliate of Toyota Motors of North America (TMNA), established to share TPS knowledge with North American organizations that showed a sincere commitment to learn and apply what he referred to as “true TPS.”

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My company, United Electric Controls, submitted a request to TSSC for assistance in 1995, and it was our good fortune to begin our TPS journey with Oba. During the next several weeks, I’ll share a few stories to honor his rare leadership. Here’s the first, which represented my first meeting with Oba, just before TSSC agreed to work with us:

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