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Rowers, Passengers, and Swimmers: Revisited

Make sure everyone is pulling in the same direction

Bruce Hamilton
Thu, 09/19/2013 - 14:40
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Many managers ask me, “How can I accelerate my company’s lean transformation?” My answer is twofold: First get the direction right, and then get everyone rowing in that direction.

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One of my columns on this topic from about three years ago (worth reading for context if you don’t remember it), relates a story about the second point, getting everyone rowing. The rowing analogy was shared with me (on a cocktail napkin) by Ryuji Fukuda, a Deming Prize winner and author of Managerial Engineering (Productivity Press, 1983), which is still one of the best books on lean transformation.

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