(Harvard Computing Group: Marlborough, MA) -- Dozens of people attended the Simplified Process Mapping webcasts that Harvard Computing Group conducted in early August, so two additional presentations are being offered. The Simplified Process Mapping webcast is a free, one-hour seminar and will be held on Aug. 30, 2011, at 10 a.m. EDT, and Sept. 8, 2011, at 2 p.m. EDT.

This seminar describes the challenges associated with capturing process knowledge and producing good process maps. You will learn about a simple yet effective technique for understanding and documenting work processes. You will also see several examples of process maps created with the add-in for Visio of Harvard Computing Group’s process mapping software, TaskMap.

Both the method and the software described during this session have been designed for use by experts and nonexperts.

 …