The free, on-demand presentation, “An Introduction to the Model for Improvement,” from the Institute for Healthcare Improvement (IHI) is a simple yet powerful approach to achieving rapid and significant improvements in health care delivery and outcomes. It has been used successfully by hundreds of health care organizations to improve many different health care processes and outcomes.

The hour-long streaming video features Robert Lloyd, Ph.D., IHI’s executive director of performance improvement. Lloyd’s presentation builds on a foundation of applied science, focusing on how three key questions can help drive quality improvement in health care work:

1. What are we trying to accomplish?
2. How will we know that a change is an improvement?
3.

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