(ISO: Geneva) -- Just what can purchasers reasonably expect from suppliers who put forward their company’s ISO 9001 certification as an argument in favor of their products or services?

ISO provides answers to this and related questions in an updated edition of its online brochure, ISO 9001 – What does it mean in the supply chain? The document is particularly aimed at purchasing managers of business enterprises and public sector officials responsible for procurement, but it will also be useful for organizations representing consumer interests—as well as for consumers themselves.

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