(DNV: Katy, TX) -- DNV is pleased to announce a webinar around a topic every company in every industry deals with... customer satisfaction. This free, live webinar, "Customer Satisfaction—Guidelines for the Complaint Handling Process—ISO 10002" will be held on August 27, at 1 p.m. CDT.

(ANSI: New York) -- The American National Standards Institute (ANSI), American Society for Quality (ASQ) National Accreditation Board (ANAB) is now offering accreditation for companies certifying recyclers of electronic equipment under the Responsible Recycling (R2) Practices for Use in Accredit

TL 9000 is the telecommunication industry’s supplement standard of ISO 9001.

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(ISO: Geneva) -- The ISO Annual Report 2008 highlights the ability of International Standards to provide confidence during the current global financial crisis.

ISO/IEC 17025 is an international standard that consists of general requirements for testing and calibration laboratories. The standard provides accreditation for the procedures carried out by these laboratories, ensuring consumers that the products are safe.

(ANSI: New York) -- To ensure that all stakeholders have ample opportunity to submit candidates for the American National Standards Institute's (ANSI) 2009 Leadership and Service Awards, ANSI has extended the deadline for nominations to Monday, July 27.

(TÜV SÜD: Peabody, MA) -- TÜV SÜD America Inc. has announced a cooperation agreement with Renewable Energy Test Center (RETC LLC), an engineering services and test provider based in Fremont, California.

ISO 13485 is an international standard that ensures that medical device organizations meet global quality management system regulations. Its aim is to provide consumers with safer medical devices and services.

(ASTM International: West Conshohocken, PA) -- Localized corrosion, such as pitting, cracking, or crevice corrosion, can be destructive to process equipment, but if it is detected early enough, potential damage can be minimized or avoided.