Stacey Corbin’s picture

By: Stacey Corbin

Joyalukkas Jewellery is one of the world’s favorite jewelers, with a retail chain of more than 70 showrooms across the Middle East, India, and Europe. The company has grown over the past two decades to become a household name for the wide range of contemporary, ethnic, and traditional jewelry it provides.

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By: A2LA

(A2LA: Frederick, MD) -- The American Association for Laboratory Accreditation (A2LA) recently announced the expansion of the laboratory accreditation requirements to encompass the U.S. Department of Defense (DOD) Environmental Laboratory Accreditation Program (DOD ELAP).

Dale Hershfield’s picture

By: Dale Hershfield

Twitter is the latest new thing. Want to follow John McCain or Al Gore throughout their day? Easy. Just sign up to receive their tweets. While their tweets may provide insights, or just entertainment (Ashton Kutcher and 50 Cent also tweet), does Twitter have value for business management?

The idea may not be far fetched—remember that instant messaging initially met with disdain by corporate IT types but has now become nearly as mainstream in corporations as e-mail.

Craig Cochran’s picture

By: Craig Cochran

When I first got into quality, I really hated verifying the effectiveness of actions taken to correct a problem. After all, I was young and inexperienced. All of the people whose actions I was verifying were older, wiser, and more experienced than I was. Who was I to say that their actions were effective or ineffective? My assumptions were as follows:

Geoff Bilau’s picture

By: Geoff Bilau

Geoff Bilau, senior writer for the International Association for Plumbing and Mechanical Officials (IAPMO) Group, was awarded first place for his paper by the American National Standards Institute (ANSI) for describing the importants of quality standards and accreditation.


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By: David Millar

The moment for action in the United States on climate change has arrived in earnest.  With the election of President Obama and increased majorities of Democrats in Congress, there is unprecedented momentum to pass comprehensive climate legislation that caps the aggregate amount of greenhouse gases emitted into the atmosphere and which would then decline over time through the year 2050. 

Arshad Hafeez’s picture

By: Arshad Hafeez

Whenever the economic climate freezes assets and sends investors scurrying for cover, businesses must find new ways to grow and stand out from the competition. Cost-cutting is the obvious, and usual, course of action. But in troubled times, isn’t it better to do something proactive and positive, rather than defensive and reactionary, to impress customers? What about benefits that organizations can offer above and beyond the obvious?

Stanley Cherkasky’s picture

By: Stanley Cherkasky

At the beginning of this year, the International Aerospace Quality Group (IAQG) released revision C to AS9100, the quality management system (QMS) standard for the aviation, space, and defense industries. Unlike the recent release of ISO 9001:2008 (which was more of an amended version), AS9100:2009 will have considerably more modifications. Its benefits, however, are most definitely worth the endeavors of implementation. The new requirements are intended to make significant improvements in quality and cost reductions throughout the value stream.

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