{domain:"www.qualitydigest.com",server:"169.47.211.87"} Skip to main content

User account menu
Main navigation
  • Topics
    • Customer Care
    • FDA Compliance
    • Healthcare
    • Innovation
    • Lean
    • Management
    • Metrology
    • Operations
    • Risk Management
    • Six Sigma
    • Standards
    • Statistics
    • Supply Chain
    • Sustainability
    • Training
  • Videos/Webinars
    • All videos
    • Product Demos
    • Webinars
  • Advertise
    • Advertise
    • Submit B2B Press Release
    • Write for us
  • Metrology Hub
  • Training
  • Subscribe
  • Log in
Mobile Menu
  • Home
  • Topics
    • 3D Metrology-CMSC
    • Customer Care
    • FDA Compliance
    • Healthcare
    • Innovation
    • Lean
    • Management
    • Metrology
    • Operations
    • Risk Management
    • Six Sigma
    • Standards
    • Statistics
    • Supply Chain
    • Sustainability
    • Training
  • Login / Subscribe
  • More...
    • All Features
    • All News
    • All Videos
    • Contact
    • Training

MetricStream to Replace Homegrown Lotus-Based Quality System

Quality Digest
Thu, 07/08/2004 - 22:00
  • Comment
  • RSS

Social Sharing block

  • Print
Body

Hitachi Computer Products’ American division will replace its quality management processes with MetricStream software, the company announced recently.

The solution is currently being implemented at Hitachi’s Oklahoma manufacturing division, where it manufactures large disk storage systems.

“Our Lotus Notes-based system needed to be upgraded to support our vision for world class quality management processes and for meeting updated ISO 9000 standards,” says Gary Riggs, vice president of IT and HR at Hitachi Computer Products Inc. “Using MetricStream, we were able to implement an integrated quality management system with CAPA and training management in about three months.”

He adds the company plans to implement three additional MetricStream modules over the next few months—document management, equipment management and supplier management.

“We wanted customers and vendors to easily access our quality system, enter quality-related data and have that information easily integrate with our internal systems,” says Jack Hayes, Hitachi’s quality assurance manager. “MetricStream’s Web-based application will allow us to achieve that objective.”

 …

Want to continue?
Log in or create a FREE account.
Enter your username or email address
Enter the password that accompanies your username.
By logging in you agree to receive communication from Quality Digest. Privacy Policy.
Create a FREE account
Forgot My Password

Add new comment

Image CAPTCHA
Enter the characters shown in the image.
Please login to comment.
      

© 2025 Quality Digest. Copyright on content held by Quality Digest or by individual authors. Contact Quality Digest for reprint information.
“Quality Digest" is a trademark owned by Quality Circle Institute Inc.

footer
  • Home
  • Print QD: 1995-2008
  • Print QD: 2008-2009
  • Videos
  • Privacy Policy
  • Write for us
footer second menu
  • Subscribe to Quality Digest
  • About Us
  • Contact Us