(Productivity Press: Boca Raton, FL) -- Building on the success of Mark Graban’s Shingo Prize-winning first edition in 2009, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Second Edition (Productivity Press, 2011), explains how to use the lean management system to improve safety, quality, access, and morale while reducing costs. Lean health care expert, Mark Graban, examines the challenges facing today’s health systems, including rising costs, falling reimbursement rates, employee retention, and patient safety.

 …