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Postal Service Issues Quality Supplier Awards

Published: Monday, October 25, 2004 - 22:00

Postmaster General John E. Potter recognized eight companies with Quality Supplier Awards recently. The winning companies are “the best of the best” in supplying employees with the equipment, tools and services they need to deliver superior products to the public. Because of their quality efforts, the United States Postal Service saved or avoided some $620 million in costs last year.

“Working together, we have set a higher standard of performance and excellence that continues to change and reconfigure the way we manage our supply chain and improve supplier relationships,” says Keith Strange, vice president of supply management for the USPS, in addressing the winners. “You have helped us reduce costs and improve service while finding newer and smarter ways to improve the services and products you provide.”

The award winners are:

  • Boise Cascade Office Products, Itasca, Illinois, which provides office supplies to the postal service.
  • ConEdison Solutions, White Plains, New York, which provides the postal service with energy.
  • Maritz Research, Fenton, Missouri, which provides mystery shoppers to measure customer service.
  • MSC Industrial Supply Co., Melville, New York, which provides maintenance, repair and operating products via eBuy catalog.
  • Northrop Grumman Security Systems, Elkridge, Maryland, which designed and built the postal service’s biohazard detection system.
  • Ricoh Corp., West Caldwell, New Jersey, which provides copiers and related services.
  • Siemens Dematic Postal Automation L.P., Arlington, Texas, which developed the postal service’s delivery bar code sorter.
  • W.W. Grainger Inc., Lake Forest, Illinois, which provides custodial services and products.

For more information, visit www.usps.com.


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For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.