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Hoteliers Get Automated Quality Inspections

Quality Digest
Mon, 03/12/2007 - 22:00
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Mtech’s new Internet-based Quality Inspection Console uses hand-held devices to interface with a hotel’s property management system and automate its quality inspection processes.

“Quality inspections, when hotel housekeeping departments inspect the work that room attendants do, have the purpose of checking the condition of the room and other performance of the room attendant,” says Luis Segredo, co-founder and president of Miami-based MTech. “Quality Inspection Console automates both of these tasks to make the process faster, more efficient and more thorough. When hoteliers think of quality inspections, they think of reams of paper reports and Excel spreadsheets. QIC reduces all that paper to a hand-held computer and management reports.”

QIC features include:

 …

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