(Paton Professional: Chico, CA) -- If you’ve ever wondered how to improve your organization’s processes—and its bottom line—this is the book for you. Fast-Action Solution Technique will explain exactly how to drill down into processes to improve them practically overnight. Legendary international quality consultant and Quality Digest Daily columnist, H. James Harrington, provides invaluable insight into the FAST methodology and demonstrates how to use it to maximize process efficiency, improve employee morale, and maintain the dramatic improvements the process creates.

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