I am in the midst of teaching an online MBA course in statistical thinking. This is actually my second go-round, and I've heavily revised my inherited materials, which were well-meaning but had some obvious gaps.

I insisted on using Brian Joiner’s Fourth Generation Management (McGraw-Hill) as the key text, and I still use Donald Wheeler’s excellent classic, Understanding Variation  (SPC Press, 1993), and W. Edwards Deming’s own The New Economics (MIT Press, 2000 reprint), probably his most readable, which were the two main texts as originally taught.

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