Just as technology has changed the way people do business, quality systems are transforming the way manufacturers manage the assurance of the quality of their products, as well as compliance with regulatory requirements. Companies rely more and more on automated quality systems instead of manually intensive spreadsheets to help them do their jobs. In fact, within heavily regulated industries, quality management is being built into organizations’ business strategies. Quality research and quality events were first captured in lab notebooks and then moved to written documents. Soon after came electronic documents, then point solutions. Now these tools have evolved into enterprisewide integrated quality systems.

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