Emerging and innovative technologies, including mobile, cloud, big data, and the Internet of Things, can improve operations and customer experiences, and even create new business opportunities. Hung LeHong, research vice president at Gartner, explains that although these technologies are innovative and disruptive on their own, together they are revolutionizing business and society, disrupting old business models, and creating new leaders.

What should CIOs be aware of about emerging trends and technologies so their companies can create or maintain a competitive advantage? LeHong answers four of the most pressing questions.

 …