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This Week in Quality Digest Live
Customer Care Features
Scott Trevino
Cybersecurity can’t wait
Amy Brown
AI and machine learning can help turn call-center conversations into actionable improvement strategies
Gleb Tsipursky
Leaders need worker wellness for the health of their company
Scott Ginsberg
A simple tip to improve your frontline communication

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Customer Care News
Driving advances across the electronics ecosystem
Weighing supply and customer satisfaction
Showcasing tech, solutions, and services at Gulfood Manufacturing 2022
Now is not the time to skip critical factory audits and supply chain assessments
EPM service provider excels in helping customers work with EPM products
Extends focus on data-driven explainability and adds customizability
Covid-19 has taken a toll but also stimulated positive change
An early warning system lets Arctic people know when bears approach

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Quality Digest Live -- May 20, 2016

Video Information

Story links for May 20, 2016

 

National Inventor's Month: You Can Make It If You Try

World Metrology Day Celebrates a Link That Binds Humanity
CMSC Corner: An interview with Michael Raphael founder and president of Direct Dimensions Inc.

When Chemistry Meets Marketing

Passing an FDA Quality System Inspection
Plus: An interview with Grant Ramaley, Co-chairman of the Regulatory Affairs and Standards Committee for the Dental Trade Alliance.

 

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