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This Week in Quality Digest Live
Customer Care Features
Lisa Apolinski
Adding what customers want
Shabnam Azimi
They also underestimate how many negative reviews might be fakes
Scott Trevino
Cybersecurity can’t wait
Amy Brown
AI and machine learning can help turn call-center conversations into actionable improvement strategies

More Features

Customer Care News
Driving advances across the electronics ecosystem
Weighing supply and customer satisfaction
Showcasing tech, solutions, and services at Gulfood Manufacturing 2022
Now is not the time to skip critical factory audits and supply chain assessments
EPM service provider excels in helping customers work with EPM products
Extends focus on data-driven explainability and adds customizability
Covid-19 has taken a toll but also stimulated positive change
An early warning system lets Arctic people know when bears approach

More News

Quality Digest Live -- December 15, 2017

Video Information

Story links for December 15, 2017

 

AIAG and VDA Release Draft of Harmonized FMEA Manual
Plus and interview with Chad Kymal, CTO of Omnex
Webinar: The New AIAG VDA FMEA

Want to be more productive in 2018? Take more breaks

CMS Corner with Scott Sandwith

Tech Corner: Olympus OLS5000 Laser Confocal Microscope


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