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This Week in Quality Digest Live
Customer Care Features
Leah Chan Grinvald
Independent repair shops are fighting for access to vehicles’ increasingly sophisticated data
Gad Allon
Aligning timing, leadership, and strategy is complicated
ISO
Delivering quality to the health industry
Mike Figliuolo
Globalization is an unstoppable trend, so why not take advantage of it?

More Features

Customer Care News
A tool to help detect sinister email
Developing tools to measure and improve trustworthiness
Manufacturers embrace quality management to improve operations, minimize risk
Scaling operations to reduce plastic waste in oceans
Survey shows 85% of top performers rely on it to achieve business objectives
Educational offerings available in Santa Clara in December 2023
Precision cutting tools maker gains visibility and process management across product life cycles
A Heart for Science initiative brings STEM to young people

More News

Quality Digest Live -- April 15, 2016

Video Information

Story links for April 15, 2016

 

Four Organizations Honored With 2015 Baldrige Award

Researchers Develop First Widely Useful Standard for Breast MRI

Lean Six Sigma Applications in Healthcare
Plus: An interview with Kimberly Watson-Hemphill, co-author of Innovating Lean Six Sigma

Data Torturing in the Baseball World, Part 1 and Part 2

Four Steps to Build a Quality Network Through Improved Supplier Management
Plus: An interview with Joby George, product manager at Sparta Systems Inc.

 

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