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Geomagic
Published: Wednesday, June 24, 2009 - 11:03
(Geomagic: Research Triangle Park, NC) --Geomagic, the world leader in digital shape sampling and processing (DSSP) software, has launched a new online support center to more efficiently serve, support, and engage with customers and partners on a 24/7 basis.
“Geomagic’s support has always been a great asset—it’s like having a team of researchers helping to solve problems and create individualized solutions,” says Jason Luke, an industrial designer with Carlson & Co., a Los Angeles-based engineering and fabrication company. “The online support center extends the Geomagic knowledge base on the web, providing a wealth of resources that are easy to access and use anytime, anywhere.”
Features of the new Geomagic support center include:
“Support is a major component in our commitment to provide the best possible customer experience,” says Steven Perkins, Geomagic technical support manager. “The Geomagic online support center delivers on our company tagline, ‘the magic of making it simple.’”
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Support center offers extensive, searchable knowledge database, downloads, trackable support ticket requests, and more.
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