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Oxygen Supplier Receives Quality Leadership Award

Published: Monday, February 7, 2005 - 23:00

Frost & Sullivan recently awarded Puritan Bennett, a provider of respiratory products, its 2004 Product Quality Leadership Award. The award was in recognition for Puritan Bennett’s innovative HELiOS Personal Oxygen System, which makes it possible for people requiring supplemental oxygen to “wear” the device on a belt or shoulder back, allowing a more independent and mobile lifestyle. When filled, the HELiOS system weighs just 3.6 lbs and lasts up to 10 hours at a time.

The company has established quality standards above those required by regulatory bodies and has implemented Six Sigma. “Puritan Bennett has introduced a virtually complaint-free system through this product and has done so by addressing quality at every step,” says Alpesh Gandhi, Frost & Sullivan research analyst. “[It] has fulfilled the needs of home care providers throughout the nation by reducing frequent visits to patients’ homes.”

For more information, visit www.puritanbennett.com.

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For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.