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John Bell
To most of us, the phrase “work that matters” infers job satisfaction. The outcome is lower stress, lower turnover, and higher productivity—in business, a win-win for employees, customers, and...
    To ask a good question requires two things: insight and gumption. The root of all worthy questions is a desire to fill in a gap in your understanding of something. The insight in good questions comes from seeing that gap, exploring its edges, and forming a question that can serve as an invitation...
    Back in the 1990s, when U.S. banks started installing automated teller machines in a big way, the human tellers who worked in those banks seemed to be facing rapid obsolescence. If machines could hand out cash and accept deposits on their own, around the clock, who needed people? The banks did,...
    It finally came to me last week. For more than a decade I’ve been working with corporations, trying to help them accelerate their ability to generate new, interesting ideas to market as viable products and services. In some instances we’ve been successful, and in other instances there were...
    One of the highlights on our calendar each year is the first Friday in October, which is Manufacturing Day here in the United States. This event offers us the perfect opportunity to celebrate the centrality of manufacturing as a driver of the economy, innovation, automation, education, and lots...

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