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A2LA Receives IAF Recognition
(A2LA: Frederick, MD) -- The American Association for Laboratory Accreditation (A2LA) has been accepted as a Member of the International Accreditation Forum (IAF) Multilateral Recognition Arrangement (MLA) for the Main Scope: ISO/IEC Guide 65, Sub-scope: Product Certification. “A2LA is proud to…
Digital Cameras Ideal for Contrast Methods in Light Microscopy
(Warner Instruments: Hamden, CT) -- Warner Instruments has introduced a line of ProgRes Digital CMOS and CCD microscope cameras. These cameras are the result of more than two decades of experience in the development and production of high-end solutions for digital imaging. The versatile and cost…
Synergy 3000 3.1 Software Update Released
(Zontec: Cincinnati) -- Zontec Inc., a global developer of statistical process control (SPC) software solutions, announced an update to its Synergy 3000 for its customers worldwide. “Zontec customers know that they consistently receive new enhancements from us that enable them to make…
Persuasive Speech: How We, um, Talk Sways Listeners
Want to convince someone to do something? A new University of Michigan (U-M) study has some intriguing insights drawn from how we speak. The study, presented May 14, 2011 at the annual meeting of the American Association for Public Opinion Research, examines how various speech characteristics…
The Changing Game of Service Quality
Caveat emptor or “let the buyer beware” is a long-used phrase familiar to consumers. Your ability to get good service is proportional to your knowledge. Certain industries have poor reputations that make customers wary, but they remain reliant on the vendor to be honest with them. The predictable…
Barry Salzberg on Leadership as ‘the Norm, Not the Exception’
Barry Salzberg, CEO of Deloitte, has spent his entire 34-year career in one place, climbing the corporate ladder. From his first unsupportive manager at the New York-based professional services firm to the mentors who helped pull him up through the ranks, Salzberg learned to lead and be led,…
Event: Annual Conference on Quality and Patient Safety
(Joint Commission: Oakbrook Terrace, IL) -- Professor James Reason, whose seminal work on human error has shaped efforts to improve health-care safety, will be the keynote speaker at the June 8–10, 2011. Joint Commission and Joint Commission Resources’ Annual Conference on Quality and Patient…
CMSC 2011 to Feature 26 Technical Papers on 3-D Metrology Applications
(CMSC: Benbrook, TX) -- The Coordinate Metrology Society (CMS) has chosen 26 technical white papers to be presented at its annual Coordinate Metrology Systems Conference (CMSC), scheduled for July 25–29, 2011, at the Arizona Biltmore Hotel and Spa in Phoenix, Arizona. Technical paper submissions…
Book: <em>The Basics of Process Mapping, Second Edition</em>
The bestselling first edition of this influential resource has been incorporated into the curriculum at forward-thinking colleges and universities; a leading vocational technical institute; many in-house corporate continuous-improvement approaches, including Six Sigma; and the United Nations’…
Intertek Acquires Moody International
(Intertek: Boxborough, MA) -- Intertek, an international provider of quality and safety services, has acquired Moody International, a worldwide technical services organization dedicated to reducing clients’ risks by providing technical inspection services, staffing services, consulting and training…
Handheld Pressure Calibrators for Hazardous Areas
(AMETEK Calibration Instruments: Largo, FL) -- The new JOFRA HPC550/HPC552Ex family of handheld pressure calibrators from AMETEK Calibration Instruments offer deadweight accuracy and are rated intrinsically safe for potentially hazardous locations. The HPC550/HPC552Ex bring laboratory accuracy…
New Range of Temperature Calibration Products From Beamex
(Beamex: Marietta, GA) -- Since its establishment in 1975, Beamex has concentrated on developing, manufacturing, marketing, and selling calibration products and services for process industries. Its focus has been on industrial metrology solutions, but because Beamix actively seeks new…
Book: <em>Your Customers’ Perception of Quality</em>
(Productivity Press: Boca Raton, FL)-- Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers’ Perception of Quality (Productivity Press, 2011) introduces a ground-breaking model for…
Realistic Simulation Technology in Abaqus 6.11 Release
(Dassault: Veliz-Villacoublay, France) -- Dassault Systèmes, a leader in 3-D and product life-cycle management (PLM) solutions, has announced new nonlinear structural optimization, coupled multiphysics, and high-performance computing technology available in Abaqus 6.11, the unified finite element…
Automotive Centre of Excellence Testing Facility Takes Shape
Only months away from opening as the first research, development, and innovation center of its kind, the Automotive Centre of Excellence (ACE) is taking shape on the Oshawa campus of the University of Ontario Institute of Technology (UOIT). ACE will offer a full range of testing facilities…
Unsung Hospital Heroes
About six years ago I was meeting with a clinical team to kick off an early improvement effort at their hospital. We began with a reflection on the problems with traditional business management practices. To break the ice, I played a short clip from an I Love Lucy episode that has now become a…
Fluke Introduces Radiation Survey Meter
(Fluke: Everett, WA) -- Fluke Electronics, a global leader in compact, professional electronic test and measurement tools, introduces the 481 Radiation Survey Meter for industrial radiation safety. This handheld radiation detector enables facility managers to quickly check for contamination…
Measuring Torque
From the tightening of nuts on automobiles and airplanes to the connections on wind generators and other structures, the accurate measurement of torque may be essential for safety and the financial future of many companies in North America. Unfortunately, unlike other countries such as Germany…
Sports vs. Families
For discussion: We were intrigued with the idea that well-meaning parents and kids get so over-involved in sports that they lose site of what most likely was their original goal--family unity. How do you feel this translates to the work/family balance? Click the ADD COMMENT link beneath this…
What <em>Are</em> They Teaching Those Kids?
For those of us frustrated by the prevalence of mediocrity and apathy in the management theater, there may yet be hope. The Avery Point Group’s annual employment study found a sharp increase in demand for lean and Six Sigma skills this year. That would seem to indicate companies and businesses…
3-D Software Enables In-Line Volume Measurements
(AQSENSE: Girona, Spain) -- AQSENSE S.L. has released a new module for its 3-D Shape Analysis Library (SAL3D)—Area Tool—that automatically determines the volume of scanned objects at high speeds, thus enabling complete in-line measurements. SAL3D is the first hardware-independent software…
Sensors That Can Stretch
Is someone sitting upright in the passenger seat of the car or is that passenger bending over? Did someone enter the hazard zone in front of an industrial machine? Stretch and pressure sensors have a wide range of applications. Researchers have now developed sensors capable of expanding, in…
Webinar: Common Mistakes and Misconceptions of ISO Certifications
(Lauren Innovations: New Philadelphia, OH) -- Lauren Innovations, developer of NaviGate, a highly secure, web-based information management system, is sponsoring a free webinar, Common Mistakes and Misconceptions of ISO Certifications, which will take place Thursday, June 9, 2011, at 2 p.m. EDT.…
Choose the Right Measuring Tool
Today’s research and development laboratories, engineering facilities, and manufacturers are under increasing pressure to design and produce parts that meet ever-more stringent performance specifications and cost-efficiency standards. Having the right measuring tool can help streamline development…
When Is It Worth Remanufacturing?
It seems like a no-brainer: Remanufacturing products rather than making new ones from scratch—widely done with everything from retread tires to refilled inkjet cartridges to remanufactured engines—should save a lot of energy, right? Not so fast, says a new study by researchers at the Massachusetts…

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