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All News

Lean Accounting Summit Announced
The first Lean Accounting Summit will take place Sept. 22–23 in Dearborn, Michigan. The event, planned to take place annually, will feature more than 20 leaders in the lean accounting sector. Presenters include Tom Johnson, professor of business administration at Portland State University; Brian…
Metris Acquires Krypton and MetricVision
Metris, a provider of laser-based scanning applications, recently announced the simultaneous acquisition of Krypton N.V., of Belgium; and MetricVision, a Washington-based company. Krypton develops and produces quality control and testing solutions based on linear camera technology. MetricVision…
SRI Quality System Registrar Announces New President and COO
SRI Quality System Registrar has a new president and chief operating officer, Greg Swan. Swan has more than 30 years experience in quality management, 15 in auditing and certifying management systems. He’s the former president of Bureau Veritas Quality International North America Inc. and the…
Sypris Expands Electromagnetic Testing Capabilities
Sypris Test & Measurement Inc. has added electromagnetic interference (EMI) and electromagnetic conformance (EMC) testing capabilities to its offerings. The services are available in Sypris’ facilities in Burlington and North Billerica, Massachusetts; and Wayne, New Jersey. The company reached…
Air Gage Co. Announces Acquisition
Thomas V. Fernandes, president and CEO of AirTronics Gage & Machine, has acquired Air Gage Co., a manufacturer of gaging systems.Fernandes reports that the acquisition won’t change the day-to-day operations of either company. “This move will allow us to concentrate on our core area of expertise…
Workshop Helps Integrate ISO 9001 and Sarbanes-Oxley Requirements
An upcoming workshop will focus on the integration of ISO 9001 and Sarbanes-Oxley requirements. The event, scheduled for May 4 in Milwaukee, Wisconsin, will show how the requirements of ISO 9001 and ISO 14001 can be used to support the system of internal controls mandated by the standards, and how…
Competition in Health Care May Not Result in Better Quality
For several decades, competition in the health care industry has been touted as the way to curb rising prices by reducing inefficient practices and improving quality and safety, but a new study suggests that it may not be as effective as researchers once believed. The study of 341 HMOs shows that…
Manufacturing Excellence Conference Approaching
The fourth annual Manufacturing Excellence Conference will be held June 20–23 in St. Louis, Missouri. It will bring together lean, Six Sigma and quality professionals, and will feature strategies for manufacturing organizations to increase profits and improve efficiencies. Speakers will include…
TÜV America Launches New Customer-Focused EMC Structure
TÜV America recently updated the organizational structure of its electromagnetic compatibility (EMC) operations in Minnesota to improve responsiveness, customer focus and the overall quality of its services. Sandy Downs, an EMC team member for nearly eight years, was promoted to the position of…
HealthStream Acquires Data Management & Research
HealthStream Inc., a provider of learning solutions for the health care industry, recently acquired Data Management & Research Inc., a provider of quality and satisfaction surveys and other research-based measurement tools. HealthStream purchased all of DMR’s shares for approximately $10.6…
Honeywell Receives “Best Quality” Award From Samsung Electronics
Honeywell recently announced that its Electronic Materials unit received the Best Quality Award from Samsung Electronics’ Semiconductor unit. Samsung noted that Honeywell was chosen for the award because of a close customer/supplier relationship and cooperative technology development in 2004. “We’…
Quality Health Care Award Nominations Sought
The Joint Commission on Accreditation of Healthcare Organizations and the National Quality Forum are now accepting applications for the 2005 John M. Eisenberg Patient Safety and Quality Awards. The annual award recognizes health care workers and organizations that make significant contributions to…
Juran Institute Names New Board Member
Peter J. Kolesar is the newest elected member of the Juran Institute’s board of directors. Kolesar, a professor at Columbia University’s Graduate School of Business, teaches courses in statistics, quality and productivity management. He holds a joint appointment with the university’s School of…
Nikon Integrates Industrial Metrology and Semiconductor Inspection
Nikon Instruments Inc. recently announced the integration of its semiconductor inspection and Nexiv vision measuring systems under the company’s SITECH division, which is based in Tempe, Arizona.The purpose of the move is twofold. First, Nikon hopes to improve customer responsiveness by building on…
Using the Senses as “Quality Tools”
A workshop focusing on using the senses as quality tools will be held June 6–10 in Florida. The course will be facilitated by Nancy McDonald, president of M&M Consulting & Laboratory Inc. She will show participants how to use their senses of taste, smell and sight to evaluate the overall…
Baldrige Award Discussion Announced
A consultant who helped Xerox Business Services win a Baldrige Award will be speaking about organizational performance improvement at an upcoming seminar. John Lawrence, a consultant and former senior executive at two Fortune 500 companies, will present a program entitled “Mapping the Journey–A…
Minitab Offers Discounted Software to Academics
Minitab recently started offering its software to academic customers at discounted rates through e-academy.com, an online provider of brand-name software. The site offers MINITAB 14 in multiple languages, MINITAB French 13 and Minitab Quality Companion for as little as $29.99 per semester. Free,…
Study: Hospital Quality Efforts Work
A recent study shows that hospital administrators are heeding advice to integrate and embrace quality improvement efforts.Researchers from the Yale School of Medicine interviewed 100 directors from a randomly selected cross-section of all acute-care hospitals and compared their responses with those…
Medical Practitioners Lack Quality Management Knowledge
A new book concludes that medical practitioners need a better grasp of quality management principles, methods, programs, systems and experiences. The issue is the topic of a recently published book, Core Curriculum for Medical Quality Management, (Jones and Bartlett Publishers Inc., 2005). It…
New Mexico School District Adopts Baldrige Criteria
In an effort to improve the quality of instruction in its classrooms, the Los Alamos Public School District in New Mexico has adopted the Baldrige Award criteria. The Los Alamos Monitor reported the Baldrige Award criteria adoption has already been met with some success. The district’s main office…
RABQSA, NQI Partner to Boost Canadian Certification
RABQSA International and the National Quality Institute of Canada have joined forces to promote personnel training and certification throughout Canada. The agencies will temporarily allow people and organizations currently registered to standards by NQI to also be registered to one or more of…
ACSI Indicates Sagging e-Government Satisfaction
User satisfaction with federal e-government Web sites leveled off after nine months of steady improvement, according to the latest quarterly findings of the American Customer Satisfaction Index. The new data shows a slight decline to an aggregate government Web site score of 71.9 from the December…
No-Cost Supply Chain Benchmarking Now Available
APQC and the Council of Supply Chain Management Professionals are collaborating to provide no-cost supply chain measurements for benchmarking. The organizations developed and are promoting online supply chain surveys as a reliable and cost-effective way for organizations to learn how their…
Hospitals Partner on Quality Improvement
Several Ohio health agencies are mounting an effort to improve the quality of health care in the state.Greater Cincinnati Health Council and 17 of its member hospitals will partner with the Ohio Hospital Association to launch the Greater Cincinnati Hospital Quality Improvement Project, reported the…
Mexico to Host ISO 9001 Workshop
An international workshop to help local governments implement quality management systems based on ISO 9001 will be held May 22–23 in Veracruz, Mexico. The aim of the meeting is to produce an international workshop agreement (IWA) to allow more-rapid ISO 9001 implementations in governments, shorter…

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