All News
The Global Six Sigma Awards, organized by WCBF, recently announced that Tim Solso, chairman and CEO of Cummins Inc., has been named 2007 Six Sigma CEO of the Year. Solso will be presented with the award at The Global Six Sigma Awards & Summit Gala Dinner on October 24 in Las Vegas, where he…
(AIAG: Detroit) -- The only automotive industry event showcasing collaboration among trading partners, Automotive Industry Action Group’s AutoTech conference and exhibition returns this year with keynote and educational sessions, technical demonstrations, and an expansive exhibit floor…
(CFI Group: Ann Arbor, Michigan) -- The first Call Center Satisfaction Index from CFI Group indicates that the two issues having the biggest effect on customer satisfaction with a contact center were first-call resolution and offshoring. Issue resolution is the key driver of customers’…
(ISO: Geneva) -- The International Organization for Standardization recently issued an updated CD-ROM collection of its ISO 14000 family of environmental management standards. The disc includes new or updated standards for use in climate-change programs, environmental labeling, life-…
(TÜV SÜD: Danvers, Massachusetts) -- TÜV SÜD America Inc., a testing and certification services firm, has been approved by the Radio Research Laboratory (RRL) in Korea to test and apply the Korean Ministry of Information and Communications Mark for various standards related to emissions and…
(The Baldrige National Quality Program: Seattle, Washington) --The Baldrige National Quality Program at the National Institute of Standards and Technology, based in Washington, D.C., announced recently that the Washington State Quality Awards organization will host the Western 2007…
(ISO: Geneva) -- ISO has launched a new self-assessment tool on CD to help organizations ensure an effective and smooth-running IT environment through implementation of the ISO/IEC 19770-1 standard on software asset management.The CD “ISO/IEC 19770-1 Software Asset Management: Are You…
(Mazda: Hiroshima, Japan) -- Auto Bild, Germany’s largest car magazine, has ranked Mazda in first place in its highly respected “Quality Report” for 2007, which was published this month. This was the third straight year that Mazda has been awarded first place in this annual report.First…
(ASQ: Milwaukee) Eliminating outbreaks of food-borne illness is possible but it won’t happen by increasing inspections alone, say food safety experts in the latest Quarterly Quality Report from the American Society for Quality. The answer, the report finds, is in prevention. “The…
(Ford Motor Co.: Dearborn, Michigan) -- Ford Motor Co. has the most top-quality vehicles in the industry, according to a customer-based initial quality survey recently released by J.D. Power and Associates. In the research firm’s 2007 Initial Quality Study, Ford Mustang, Mercury Milan,…
(FCI: Versailles, France) -- FCI recently acquired Smartag, a specialized player in radio frequency identification (RFID) tags manufacturing. This acquisition will allow the group to strengthen its RFID offerings in a very dynamic market. Trierenberg Holding AG and Delfortgroup AG, the…
(AHRQ: Washington) -- An online tool recently released by the Agency for Healthcare Research and Quality condenses 129 quality measures into state-specific data that state governments can use to focus their efforts to improve health care. The AHRQ State Snapshot tool allows state…
The Minnesota Council for Quality, Minneapolis, recently announced the recipients of the 2006 Minnesota Quality Award. Eight organizations received recognition this year: Achievement Level Winona Health (Winona) Advancement Level: Albert Lea Medical Center (Albert…
(SAS: Cary, North Carolina) -- Lisa Flint Dodson has been named president of the International Association for Information and Data Quality. Data integration product manager for SAS, a provider of business intelligence and analytical software and services, and a charter member of IAIDQ…
(ISO: Geneva) -- The sustainable development of the fisheries and aquaculture sectors will be facilitated by international standards to be produced by a new ISO technical committee that will hold its first meeting in October 2007, in Bergen, Norway. ISO technical committee ISO/TC 234,…
(ANSI: New York) -- The American National Standards Institute recently welcomed seven new members—Crane Operator Certification Authority, DataCom Technology Co., Electronic Data Systems, MetaMetrics Inc., Parsec Inc., Valley View Corp., and Weitzel and Associates. These organizations joined a…
(Strategic Vision: San Diego, California) -- For the first time, Hyundai has produced the most leaders on Strategic Vision’s Total Quality Index, leading in three segments. The 2007 results are based on the ratings of new vehicle owners in 19 product segments. The only other brand to…
(CyberShift: Parsippany, New Jersey) -- CyberShift was recently named one of START-IT magazine’s Hottest Companies of 2007. CyberShift is the only provider of workforce management solutions to earn a spot on this year’s START-IT list. START-IT magazine has held the Hottest Companies…
(dbMotion: Chicago and Hod HaSharon, Israel) -- Initiate Systems Inc., a provider of enterprise master person index (EMPI) solutions, and dbMotion Ltd., a provider of health care information integration software, recently partnered to create a unique solution for retrieving, integrating, and…
(NQCA: Washington) -- The National Committee for Quality Assurance recently published an expanded set of measures, guidelines, and technical specifications to allow for standardized, equitable assessment of physician practice quality. The new specifications are based on HEDIS, the most widely…
(HyperQuality Inc.: Seattle) -- QualityJournal.com was recently launched as a community for people connected with contact center management and operations. It provides industry news, research resource portals, and expert viewpoints, and it’s a resource for all industry-specific…
(ES&S: Omaha, Nebraska) -- Election Systems & Software Inc., a provider of total election management solutions, recently announced that its election services division has been awarded registration under ISO/IEC 27001, which defines requirements for establishing, implementing and…
(TBM Consulting Group: Durham, North Carolina) -- TBM Consulting Group, a provider of business improvement services for the manufacturing and service sectors, presented to WIKA Alexander Wiegand GmbH & Co. the fourth annual Perfect Engine award, recognizing the company’s commitment…
(ANSI: New York) -- The American National Standards Institute recently announced the availability of an online toolkit for all ANSI-accredited standards developers. Issued under the auspices of the ANSI executive standards council, the comprehensive suite of guidance documents is intended…
(Child Care Resources Inc.: Charlotte, North Carolina) -- Child Care Resources Inc.’s Child Care Search service recently became North Carolina’s first quality-assured child care resource and referral service through the National Association of Child Care Resource & Referral Agencies.…
