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E-Book: Achieve Best in Market With Six Sigma Marketing
(Business901: Fort Wayne, IN) -- The Best in Market eBook was written in response to what author Eric Reidenbach, Ph.D., has experienced in creating and measuring value, the best leading indicator of market share growth. The book is aimed at quality personnel, including lean and Six Sigma…
GW Awards Nation’s First Certificate in Responsible Management
(George Washington University: Washington) -- The five Master of Business Administration (MBA) graduates at the George Washington University School of Business (GWSB) are the first in the United States to earn a certificate in responsible management (CRM). This achievement signals a shift in…
F-35 Lightning II Joint Strike Fighter to be Showcased at IMTS
(AMT: McLean, VA) -- Lockheed Martin has agreed to exhibit a full-scale model of its F-35 Lightning II Joint Strike Fighter during the International Manufacturing Technology Show (IMTS) 2010, being held at Chicago’s McCormick Place Sept. 13–18. The F-35 Lightning II is a fifth-generation…
CMSC 2010 Workshops
(CMSC: Benbrook, TX) -- Education is paramount at the Coordinate Metrology Systems Conference (CMSC). This year, there will be four educational workshops, held in the afternoons. Topics include the metrology certification initiative, gauge repeatability and reproducibility (R&R), 3-D imaging, …
Book: New Edition of TL 9000 QMS Measurements Handbook
(QuEST Forum: Dallas) -- QuEST Forum recently published the TL 9000 Quality Management System Measurements Handbook Release 4.5, the latest edition of the global quality standard used by the telecommunications industry. The new release of the TL 9000 Measurements Handbook has an effective date of…
Product News: Two Video Dimensional Metrology Systems from Optical Gaging Products
(Optical Gaging Products: Rochester, NY) -- Two new models of multisensor dimensional measurement instruments, SmartScope ZIP Lite 250 and 300, join Optical Gaging Products’ (OGP) line of SmartScope ZIP systems. These new systems offer automated, video-based inspection and measurement combined…
Product News: MarSurf UD 120 Measures Surface, Contour in Single Pass
(Mahr Federal: Providence, RI) -- The new MarSurf UD 120 from Mahr Federal can generate surface and contour measurements in a single pass. Designed for economy, the system provides high accuracy over a large measuring range in nanometer resolutions. The MarSurf UD 120 includes automated motorized…
Product News: Xspect Solutions to Launch Four 3-D Imaging Products at IMTS
Wenzel X-Orbit CMM with new Renishaw PH20 (Wenzel/Xspect Solutions Inc.: Wixcom, MI) -- Xspect Solutions will be exhibiting CMMs and related accessories as well as new 3-D imaging products and Wenzel GearTec gear measuring products at IMTS 2010, to be held at McCormick…
Event: Canada’s Major Manufacturing Gathering
(SME: Toronto) --  With a steady increase in manufacturing sales during eight out of the last 10 months, with a predicted upward trend for the future, Canadian manufacturers are gearing up for better times ahead. According to organizers of the upcoming Canadian Manufacturing Week (CMW)/Weld…
Report: Global Market for E-Waste to Reach $11.4 Billion by 2014
(BCC Research: Wellesley, MA) -- According to a new technical market research report, “Electronic Waste Recovery: Global Markets (MST037B)” from BCC Research, the global market for electronic waste (e-waste) materials was an estimated $8.5 billion in 2009, but is expected to increase to nearly $13…
Product News: Fluke Thermal Imager
(Advanced Test Equipment Rentals: San Diego) --  Advanced Test Equipment Rentals, a provider of electronic test and measurement equipment rentals, is pleased to announce immediate availability of the Fluke Ti32 Industrial-Commercial Thermal Imager. The new Fluke Ti32 combines a powerful 320 ×…
Product News: Free SPC E-Book from Zontec Available
(Zontec Inc.: Cincinnati) -- Zontec Inc., the international developer of statistical process control (SPC) software, is making a free downloadable version of The Book of Statistical Process Control  to members of the quality assurance community. Written by Zontec for nonstatisticians, the…
Event: FARO 2010 Investor, Financial Analyst Conference
(FARO Technologies Inc.: Lake Mary, FL) --  As the pioneer in portable computer-aided measurement, FARO is applies unique knowledge and understanding of their clients’ business goals to develop more advanced 3-D measurement and imaging technology. FARO empowers their clients to exceed the demands…
Product News: Software Tools For 3-D Measurement
(Stemmer Imaging: Puchheim, Germany) -- New 3-D measurement tools from Stemmer Imaging enhance the accuracy of 3-D measurements in industrial vision applications. CVB Metric 3-D and CVB Merge 3-D have been introduced to allow accurate calibration of 3-D images and to overcome potential problems in…
Product News: Optical Comparator Meets Medical Device Manufacturer Needs
(OGP: Rochester, NY) -- Optical Gaging Products (OGP) introduces a new 16 in. horizontal contour projector, the Focus Specialist, designed to meet the inspection and measurement needs of medical device manufacturers. This premium benchtop comparator offers novel technology and innovative features…
Product News: CL-200A Chroma Meter for LED, OLED Measurement Applications
(Konica Minolta Sensing Americas: Ramsey, NJ) --  Konica Minolta Sensing Americas Inc. (KMSA), a global provider of industrial measurement of color, light, and shape, announces the U.S. launch of its new CL-200A Chroma Meter. The CL-200A is the successor to the current CL-200 Chroma Meter. “Our…
Health Insurance Service Experience More Important Than Cost to Employers
(J.D. Power and Associates: Westlake Village, CA) -- Even as health care insurance premiums continue to skyrocket, the service experience has more effect than cost management on overall employer satisfaction with their primary health insurance carrier, according to the J.D. Power and Associates…
Health Insurance Service Experience More Important Than Cost to Employers
(J.D. Power and Associates: Westlake Village, CA) -- Even as health care insurance premiums continue to skyrocket, the service experience has more effect than cost management on overall employer satisfaction with their primary health insurance carrier, according to the J.D. Power and Associates…
Study: Reducing Customer Effort Is Key to Managing Loyalty
(CEB: Arlington, VA) -- The Corporate Executive Board (CEB) has challenged conventional customer-service wisdom by revealing that it doesn’t pay to delight a customer. After years of focus on the “above and beyond” service mentality, research from the Customer Contact Council, a division of CEB,…
Measuring Customer Satisfaction with New ISO Technical Specification
(ISO: Geneva) -- ISO has developed a new technical specification, ISO/TS 10004:2010, which provides guidance to organizations in establishing effective processes for monitoring and measuring customer satisfaction. Customer satisfaction is one of the key elements for the success of an…
Product News: Olympus to Distribute Hirox KH-7700 Digital Microscope in U.S.
(Olympus: Center Valley, PA) -- Olympus America Inc.’s Scientific Equipment Group—Industrial Microscopes has signed an agreement with Hirox-USA Inc., of Hackensack, New Jersey, to distribute the Hirox KH-7700 digital microscope system in the United States.  The KH-7700 is an all-in-one…
Product News: Tension, Compression Testing Now Motorized
(Mark-10: Copiague, NY) -- Mark-10 introduces its new Series 5 Digital Force gauges, designed for tension and compression force testing in quality control, manufacturing, and research and development areas. A range of capacities from 0.12 lb to 500 lb (0.5 N to 2,500 N) is available to address…
Book: New Editions of Juran’s Quality Handbook and Theory of Constraints
(Juran Institute: Southbury, CT) -- For more than 50 years, Juran’s Quality Handbook has been the definitive reference to quality management and engineering. Juran’s  Quality Handbook: The Complete Guide to Performance Excellence, Sixth Edition (McGraw-Hill, 2010)—the first revision in 10 years—…
Product News: Prism-Based 4-CCD Color Line Scan Camera
(JAI: San Jose, CA) -- JAI Inc. has announced the release of the LQ-200CL, a new prism-based 4-CCD color line scan camera providing simultaneous separate imaging of red, green, and blue (R,G,B), plus near-infrared light data. The camera, which is one of the only industrial-grade 4-CCD line…
Free Webinar: Improving Medication Safety
(ASQ: Milwaukee) -- A free webinar offered by the American Society for Quality (ASQ) and scheduled for Wednesday, July 28, 1–2 p.m. CDT, focuses on how a California medical center successfully uses data management to improve medication safety. The webinar presenter, Kalev Golubjatnikov, is patient…

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