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All News

ISO and IEC Copublish New Guides
(ISO: Geneva) -- A brochure recently published by ISO and IEC gives an overview of joint guides that provide advice for standards writers, consumer representatives, designers, product manufacturers, service providers, retail chains, testing laboratories, regulators, and others. “How ISO/IEC Guides…
Measurement Innovation Yields Savings for Semiconductors
(NIST: Gaithersburg, Maryland) -- “Economic Impact of Measurement in the Semiconductor Industry,” a recent report from the National Institute of Standards and Technology indicates that investment in measurement science has, and will continue to have, a dramatic effect on innovation, productivity,…
Standards to Improve Quality of Water Services
(ISO: Geneva) -- A suite of new ISO standards offers practical tools to address the challenge of effectively managing water resources so as to provide access to safe drinking water and sanitation for the world’s population. ISO recently published three standards providing guidelines for…
ANSI Seeks Comments on Industrial Furnaces
(ANSI: New York) -- The Japanese Industrial Standards Committee recently submitted a proposal to the International Organization for Standardization for a new field of technical activity on industrial furnaces and associated thermal processing equipment.This type of thermal equipment is used…
Improving Your Business Through Benchmarking Best Practices
(NQI: Toronto) -- Canada’s National Quality Institute will present “Improving Your Business Through Benchmarking Best Practices” on April 23–24, 2008 in Toronto.Participants in this workshop you may expect learn how to plan and conduct benchmarking as a strategic and operational tool to…
Behold, a Better Bug Catcher
(NIST: Gaithersburg, Maryland) -- A team of computer scientists and mathematicians from the National Institute of Standards and Technology and the University of Texas, Arlington, is developing an open-source tool that catches programming errors by using an emerging approach called “combinatorial…
10th Customer-Experience Conference
(Best Practices: Chapel Hill, North Carolina) -- Many companies believe that they deliver superior customer experience, but far fewer customers agree with this assessment. Because the many elements that add up to the customer experience can have such a profound effect on business performance and…
CSPI to Sue Over “Whole Grain” White Bread
(CSPI: Washington) -- On several Web sites, the Sara Lee Corp. muses about how consumers are likely to mistakenly believe that many “whole grain” breads are actually more like whole wheat bread than white bread, and chides its competitors for not being “100-percent whole-grain.” Sara Lee helps…
Santa’s Workshop Offers Quality Manual
(Paton Professional: Chico, California) -- Santa Claus became aware of the ISO 9001 standard several years ago and immediately recognized the value it could bring to his North Pole operation. The ever-generous Claus now offers gratis his quality manual as a PDF download from which all can benefit.…
FDA Could Find Independent Experts
(CSPI: Washington) -- In a report released in mid-November, the Food and Drug Administration claimed a new report prepared by the Eastern Research Group showed it would be difficult to create advisory committees free from conflicts of interest and that advisers granted conflict-of-interest waivers…
ANSI Board Names Volunteer Leaders for 2008
(ANSI: New York) -- The American National Standards Institute’s (ANSI) board of directors recently appointed its new members and officers for the term beginning January 1, 2008.Robert W. Noth, manager of engineering standards for Deere & Co., was reappointed for a third one-year term as ANSI’s…
How to Win a Baldrige Award: First, Get the Forms
Would you like to win a Baldrige award? Well, first you have to say so. The Examiners aren’t mind readers, you know. The PDF version of the Baldrige Award Application Forms booklet will tell you whether your organization is eligible to apply and how to go about the two-phase application…
Emirates NBD Receives JPMorgan Chase Award
Emirates Bank, an Emirates NBD company, has been awarded the 2006 JPMorgan Chase Quality Recognition Award in acknowledgement of its consistent, high quality performance and standards in funds transfer operations management.Emirates Bank exceeded the stringent criteria for the MT103 Elite…
ISO, WRI, and WBCSD to Cooperate on Greenhouse-Gas Paperwork
(ISO:Geneva) – The International Organization for Standardization, the World Resources Institute, and the World Business Council for Sustainable Development have signed a memorandum of understanding under which they have agreed to jointly promote the ISO 14064 standards and the WRI and WBCSD…
Dedhia Awarded APQO Harrington-Ishikawa Medal
Navin S. Dedhia of San Jose, California, received the Harrington-Ishikawa Quality Professional Medal for 2007 during the international conference of the Asia Pacific Quality Organization in October in Shanghai.Dedhia has served many distinguished professional and civic organizations and was…
Project Management Standard Under Development
(ANSI: New York) -- The International Organization for Standardization today announced that the development process has begun on ISO 21500, a new international standard for project management.The first meeting of the project committee, ISO PC 236—“Project management,” drew fifty delegates to…
ISO 9000 Standards Available as Book, CD
(ISO: Geneva) -- The 14 ISO International Standards currently making up the ISO 9000 family of generic quality-management standards are now available in new paper and compact disc editions of The ISO Standards collection. Two standards now at the final draft stage, plus a technical…
Baldrige Winners Announced
(NIST: Washington) -- Five U.S. organizations were recently named winners of the 2007 Malcolm Baldrige National Quality Award, which promotes excellence in organizational performance, recognizes the achievements and results of U.S. organizations, and publicizes successful performance…
Safety Symbols Revised
(ANSI: New York) -- Safety symbols—like those for high voltage, biohazards, a wet floor, and radioactive materials—depend upon consistency and bold graphics to warn against specific hazards and personal injury. A revised American National Standard from the National Electrical Manufacturers…
Measures Assessing Care for HIV/AIDS Patients Unveiled
(NCQA: Washington) -- A set of measures assessing the quality of care for HIV/AIDS patients was released recently for public comment. Developed by the National Committee for Quality Assurance in collaboration with the AMA-convened Physician Consortium for Performance Improvement (PCPI), the…
Search for Lead Successful
(Consumers Union: Yonkers, New York) -- Lead hazards in consumer products aren’t limited to the millions of toys recalled so far this year, according to Consumer Reports magazine.Consumer Reports lab tests detected lead at widely varying levels in samples of dishware, jewelry, glue stick caps,…
Reviewers Wanted for 2008 Baldrige Award
(NIST: Gaithersburg, Maryland) -- Each year the Baldrige National Quality Program recruits experts from businesses, education organizations, health care providers, nonprofits, and other groups to serve as members of the Board of Examiners for the Malcolm Baldrige National Quality Award.…
Radiation May Help Knock Out Malaria
How are physicists helping to eradicate malaria, the mosquito-borne disease that kills more than a million people annually? Researchers at the National Institute of Standards and Technology helped a young company create weakened, harmless versions of the malaria-causing parasite. These parasites…
NCQA Ranks “America’s Best Health Plans”
(NCQA: Washington) -- U.S. News & World Report and the National Committee for Quality Assurance recently unveiled the third edition of “America’s Best Health Plans,” an annual ranking of U.S. health maintenance organizations and point-of-service plans. This edition coincides with the November…
Shingo 101 Workshop Coming Up
(GBMP: Boston) -- The Shingo Prize criteria and model have been developed to provide companies with a blueprint for attaining world-class excellence. Workshop participants will gain an understanding of the criteria and the underlying principles and tenets behind the Shingo Prize philosophy and…

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