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<em>Andy & Me and the Hospital: Further Adventures on the Lean Journey</em>
(CRC Press: Boca Raton, FL) -- In a cool and readable style, Andy & Me and the Hospital: Further Adventures on the Lean Journey follows Tom Pappas’s relationship with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are pulled into a major New York City hospital in crisis. Can they…
<i>That’s Not How We Do It Here!</i>
(Penguin Random House: New York) -- What’s the worst thing you can hear when you have a good idea at work? “That’s Not How We Do It Here!” (Portfolio, 2016). In their iconic bestseller Our Iceberg Is Melting (St. Martin's Press, 2006) John Kotter and Holger Rathgeber used a simple fable about…
NASA Launches Five-Year Tech Demo to Improve Air Traffic Flow at Airports
(NASA: Washington, D.C.) -- NASA is working toward a greener future in aviation, where airplanes push back from the gate, taxi to the runway, and take off much quicker. A more efficient, precise trip by an airplane from the gate to takeoff reduces the amount of time its jet engines spend running…
<em>The Lean Farm</em> Receives Shingo Research and Professional Publication Award
(Shingo Institute: Logan, Utah) -- The Shingo Institute, part of the Jon M. Huntsman School of Business at Utah State University, has awarded Ben Hartman with the Shingo Research and Professional Publication Award for his book, The Lean Farm: How to Minimize Waste, Increase Efficiency, and…
<em>Process Implementation Through 5S</em>
(CRC Press: Boca Raton, FL) — The procedure outlined in the book, Process Implementation Through 5S: Laying the Foundation for Lean, by Drew Willis (Productivity Press, 2016), shows how basic lean principles can be used to implement standardized work and visual controls through plan-do-check-…
Innovation and Supply Chain Keynote Speakers at ASQ Lean Six Sigma Conference
(ASQ: Milwaukee) -- An internationally renowned CEO and author on strategic business growth joins an award-winning supply chain practitioner and an experienced innovation expert as keynote speakers at the ASQ Lean and Six Sigma Conference, Feb. 29–March 1, 2016, in Phoenix. Keynote speakers are…
Cloud-Based MosaiQ Coming to APQC Members in March 2016
(APQC: Houston) -– APQC, the benchmarking and best practices authority, introduces its new cloud-based business process tool, MosaiQ. The MosaiQ tool simplifies the adoption and long-term use of process frameworks, specifically APQC’s Process Classification Framework, including working with…
<em>Lean Culture Change Using a Daily Management System</em>
Taking a cue from Toyota, the newly published book Lean Culture Change Using a Daily Management System (Align Kaizen, 2015) by lean transformation coach and author Steven Leuschel applies decades of organizational transformation knowledge deeply rooted in the Toyota Production System and in Toyota…
<em>Kanbanversation</em> Video Series Looks at Lean, Visibility, and the Supply Chain
(Upland: Austin, TX): -- Kanbanversation is a new episodic video program sponsored by Ultriva by Upland Software. The program examines all aspects of the demand-driven supply chain. During each episode industry experts and thought leaders are interviewed by manufacturing journalist Thomas R.…
<em>Lean Epiphanies</em> Recognized With Shingo Research and Publication Award
(SME: Dearborn, MI) -- Author and manufacturing improvement expert Gary Conner has been recognized with the Shingo Research and Professional Publication Award for his book, Lean Epiphanies: Catapult the Cow and Other Inspirational Continuous Improvement Stories (Society of Manufacturing Engineers…
Juran Global Offers Mobile App for Business and Quality Excellence Professionals
(Juran Global: Southington, CT) -- Juran Global, a leading business excellence and quality management consulting firm, has launched a simple and powerful mobile app, Quality Essentials, for professionals tasked with improving business performance and achieving operational excellence. The app…
PQ Systems Assumes New Ownership
(PQ Systems: Dayton, OH) -- PQ Systems, a Dayton-area quality management software developer, announces new ownership of the company as of June 1, 2015. Beth Savage, PQ Systems operations manager since 2007, has acquired ownership of the company’s shares formerly held by the family of Michael J.…
Quality Digest Now Available on Mobile Devices
(Quality Digest -- Chico, CA) Quality Digest, for more than 30 years the leading source for quality news and resources, is now available on mobile devices. Check out our website on your smartphone or tablet for exclusive content, in-depth articles and columns, industry news, webinars, and more.…
Sigmetrix Revolutionizes Tolerance Analysis With Newest Release: CETOL 6 Sigma v. 8.4
(Sigmetrix: McKinney, TX) -- Sigmetrix, global experts in geometric dimensioning and tolerancing (GD&T) and mechanical variation, has announced the availability of its CETOL 6 Sigma v. 8.4 software for PTC Creo, Creo Elements/Pro, CATIA V5, and SOLIDWORKS CAD systems. CETOL 6 Sigma v. 8.4…
The Quality Group Introduces Lean for Education
(The Quality Group: Atlanta) --The Quality Group (TQG), a leader in blended learning solutions and process improvement, has introduced Lean for Education, a lean training series for the education sector. The curriculum includes 12 newly developed e-learning modules, designed to help academic…
H. James Harrington Elected President of Altshuller Institute for TRIZ Studies
(Altshuller Institute: Worcester, MA) -- The Altshuller Institute for TRIZ Studies, one of two global organizations that has developed a viable TRIZ certification process, has elected H James Harrington as the institute's president. Harrington is considered the father of the business process…
Noted Quality Management Authority Michael J. Cleary Dies at Age 75
Michael J. Cleary, Ph.D., founder and president of PQ Systems Inc. and a professor emeritus at Wright State University in Dayton, Ohio, died suddenly on September 10, 2014. Cleary was born June 3, 1939, in Dumont, New Jersey. He was a graduate of Norwich University and was commissioned as a second…
ISSISSIPPI Offers Free Big Data Tool
(ISSISSIPPI: Columbus, OH) -- The International Six Sigma Institute and Secret Society for Imperious Professionals of Process Improvement (ISSISSIPPI) has announced a free online big data analytical tool. As CEOs everywhere have become enamored with all things big data, ISSISSIPPI recognized the…
Secretary Pritzker Announces Winners of the 2013 Baldrige National Quality Award
Commerce Secretary Penny Pritzker has announced that three U.S. organizations will receive the 2013 Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence through innovation, improvement, and visionary leadership. All of this year's winners are…
ASQ Seeks New CEO
(Quality Digest: Chico, CA) -- Are you passionate about quality? Do you want to lead tens of thousands of like-minded quality individuals? Then this job is for you. The American Society for Quality (ASQ) is looking for a new CEO. According the job posting on ASQ's site: "The next CEO will lead and…
Government Down. Baldrige Up!
(NIST: Gaithersburg, MD) -- As most of you have likely heard, the federal government is shutting down due to a lapse in funding. While this will undoubtedly create hardship for many who work for and/or rely on services from the government, I am happy to inform you that the Baldrige Program will…
<em>The Lean Six Sigma Black Belt Handbook</em>
(CRC Press) -- Although Lean and Six Sigma appear to be quite different, when used together they have shown to deliver unprecedented improvements to quality and profitability. The Lean Six Sigma Black Belt Handbook: Tools and Methods for Process Acceleration explains how to integrate these…
Hexagon Metrology Unveils eLearning Portal HexagonMetrologyU
(Hexagon: North Kingstown, RI) -- Hexagon Metrology today officially unveiled HexagonMetrologyU, the first e-learning portal designed to engage and support the metrology industry. The interactive platform debuts over 30 online courses covering metrology fundamentals, basic and intermediate…
Webinar: Call Center Quality Improvement
(The Pyzdek Institute: Tucson, AZ) -- For 50 years, the go-to method of improving call center performance has been monitoring and coaching. Yet measures of performance like disclosure compliance, call resolution, cross/upsell rates, and handle time are not continuously improving and in fact have…
Letitia Baldrige, Sister of Malcolm Baldrige, Dead at 86
(NIST: Gaithersburg, MD) -- Letitia Baldrige, sister of Malcolm Baldrige, died Mon., October 29, 2012, at the age of 86. In announcing her passing, her son Malcolm Hollensteiner told the Foundation for the Malcolm Baldrige National Quality Award, Inc., that “she loved the board and took such pride…

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