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Davis Balestracci
During the late 1970s, quality began to evolve from its historically Neanderthal, passive inspection approach to its current Cro-Magnon state, where its more proactive, project-based approach is...
    Headquartered in Grand Rapids, Michigan, Plasan North America (PNA) manufactures metal, composite, and ceramic-composite components for defense and commercial applications. PNA brings decades of process experience to bear in creating the world’s most advanced armor, metal components, and...
    When was the last time you as a quality professional saw a major failure in implementing decisions? What about in project or process management? Such disasters can have devastating consequences for high-flying careers and successful companies. Yet they happen all too often, with little effort taken...
    Dell is doing it. MasterCard, too. Even universities, not exactly bastions of social media influence, are embracing it. Employee advocacy in social media is gaining currency as an effective way to promote an organization by the very people who work in it. Rather than creating ads or hiring social...
    With the advent of the internet, cloud, and electronic workflows, what is the future of documented management systems? Do we continue with a structure of quality manual, processes, work instructions, and forms and checklists? How do we imagine the future of documented management systems? For...

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