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M. Berk Talay
In April, Ford announced that it will be phasing out nearly all of its passenger cars in the United States. If all goes according to plan, 90 percent of Ford’s portfolio in North America will be...
    We raise the corrective and preventive action (CAPA) topic often because it is still something that companies tend to struggle with and find themselves in hot water over, particularly when it comes to regulatory audits or inspections. There’s often a sense that CAPA is another inconvenient process...
    Manufacturing is in the middle of a new industrial revolution that requires skilled laborers. However, by most reports, many manufacturers lack enough of these well-trained employees, creating a worker shortage due to the skills gap—the difference between the skills manufacturers need and the...
    Cogeco’s technical distribution center in Burlington, Ontario, is one of Canada’s drop-off points for internet modem and cable device repair. In 2011, the company’s management carried out a kaizen blitz to improve the efficiency of its device repair process. The process was indeed challenging but...
    In our June 15, 2018, episode of QDL, we get a field report from the HxGN LIVE user conference, examine the “story of quality,” and consider the importance of experience. HxGN Live recap Mike Richman went to HxGN LIVE... but I didn’t. I relive it vicariously through Mike’s field report. “A...

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