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Revolutionizing Quality Engineering with ChatGPT
Akhilesh Gulati, Rolf Biernath
Maria stretched her arms, taking in a deep breath as she savored the lingering flavor of dark, rich black coffee. She waited for the system to log in and connect to her biweekly meeting with her informal innovation group, a bunch of semiretired professionals passionate about quality practices and…
Have We Forgotten Our Frontline Workers?
Mike Morini
Following the turmoil of the pandemic, many salaried employees have had the opportunity to work remotely and enjoy newfound flexibility in their day-to-day work lives. For many, the ability to be more in control over where and when they work has been life-changing, enabling them to find better work…
Automatic Visual Inspection of Rigid Endoscopes
Silke von Gemmingen
Rigid endoscopes are used in medical diagnostics and therapy to examine body cavities and hollow organs, and to perform minimally invasive procedures. To avoid risks for patients and medical staff, it’s essential that the devices function perfectly. Reliable quality testing is intended above all to…
Studying Food Safety Through Measurement
Melissa Phillips
The levels of contaminants in our food supply are, generally, decreasing. That’s the good news. But we still need to measure those contaminants and make sure our food is safe. And measuring tiny things (and big things) is what we do best here at NIST. In our food safety program, we’re studying all…
Overheard at a Users’ Conference
Taran March @ Quality Digest
As part of last year’s Masters Summit, hosted by the quality software specialists at MasterControl, Jeff Dewar, Quality Digest’s publisher, approached a few attendees for some candid comments. Since most people there were quality professionals of one sort or another, he cast a wide net and simply…
Finally, Women Are Being Represented in Vehicle Testing
Jessie MacAlpine
Despite rigorous vehicle safety testing, current evaluations fail to adequately protect women in the case of an accident. In 2021, a study published by the Insurance Institute of Highway Safety found that women have a mortality rate 20% to 28% higher than men during road accidents. Women are also…
Developing In-Line Quality Control of Advanced Materials for Net-Zero Applications
National Physical Laboratory
Graphene and related 2D materials (GR2Ms) could help reduce greenhouse gas emissions from the production of advanced materials. Using GR2M nanoplatelets in applications, such as reinforcing concrete or improving battery performance, will require a dramatic increase in GR2M production. As production…
Introduction to Time Value of Money
William A. Levinson
Time value of money calculations, including net present value analysis, is important when selecting projects and investments. The calculations are part of the body of knowledge for some of ASQ’s certification exams. They also go a long way toward explaining exactly what happened to Silicon Valley…
Understanding ISO 14971 Medical Device Risk Management
Etienne Nichols
Medical device companies must have established risk management processes that comply with ISO 14971. It doesn’t matter whether you’re developing medical devices in the U.S., EU, Canada, or elsewhere. Every international regulatory agency you’ve ever heard of accepts ISO 14971. ISO 14971 is a good…
A Road Map for Implementing Configuration Technology
Anders Rasmussen
Enterprise resource planning (ERP), product life cycle management (PLM), and customer relationship management (CRM) systems were transformative when they were first developed. They made it possible for businesses to establish centralized data repositories for customer, product, or financial…
NIST Scientists Develop Novel CT Scan Device for Integrated Circuits
NIST
Researchers at the National Institute of Standards and Technology (NIST) and their colleagues have developed a novel tabletop device that takes three-dimensional X-ray (CT) images of integrated circuits. The highly detailed scans produced by the prototype device inspect the billions of electrical…
Motivate the Right Behavior
Kate Zabriskie
‘They reduce our bonus if our calls go longer than three minutes. I’m not going to lie; I start talking faster at the 90-second mark.” “She asked me to suggest ideas, so I did. I now have a whole bunch of extra work to do. It’s the last time I’m opening my mouth. I didn’t realize offering an idea…
A Flexi-Work World Needs New Performance Appraisals
Chengyi Lin
Although the days of fully remote work may be over, many employees have expressed a desire for flexible work arrangements. But with Covid-19 no longer a global health emergency, more organizations could demand that people return to the office—setting the scene for an inevitable tug-of-war. Some…
How to Build Resilience Instead of Chasing Zero Errors
Jake Mazulewicz
Wildland firefighters. Air traffic controllers. Flight deck crews of aircraft carriers. Operators of nuclear power plants and the national bulk electric grid. These are among the safest and most reliable work teams in the world. And they don’t try to eliminate all errors and surprises. Decades of…
Motion-Control Technology Aids Precision Automotive Manufacturing
Aaron Heinrich, MetalForming
In metal stamping, especially in critical automotive applications, sometimes it’s not enough simply to close the control loop. Traditional control algorithms rely on eliminating an error between what is happening—as indicated by feedback from system sensors—and what should happen. High-speed motion…
Talking a Walk Could Be a Step Toward Better Negotiation
Dave Gilson
Many people think of negotiation as a fight, but it’s really about collaboration, Margaret Neale explains to me as we begin our walk. “What negotiation is, to me, is joint problem-solving. Let’s find a solution to a problem that we’re facing.” Right now, the problem Neale and I face is how to get…
A Crucial Role for Quality: Sustainability
Bob Ferrone
Industry stands at a new frontier of how organizations will be structured. With rapid advancements in technology, changing consumer behaviors, and the emergence of new business models, businesses are being forced to adapt and evolve to remain competitive. Businesses are also focusing more on…
Being a Mom Helps Me Protect Our Communication Infrastructure
Jeanne Quimby
As I sat with my 7-year-old son for more than an hour in front of an abstract painting, I saw what appeared to be black paint thrown onto a white canvas. My son loves abstract paintings. He was explaining to me how much I was missing by just looking at the paint color. I hadn’t seen the energy…
Are You Rational About Sample Frequency and Process Behavior Charts?
Donald J. Wheeler
The keys to effective process behavior charts are rational sampling and rational subgrouping. As implied by the word rational, we must use our knowledge of the context to collect and organize data in a way that answers the interesting questions. This column will show the role that sample frequency…
Training Recommendations From Germany
Matt Fieldman
German manufacturing is a powerhouse, fueling 21 percent of the country’s economy and contributing nearly $1.4 trillion in exports. Given these facts, we in the MEP National Network have been studying Germany’s vocational educational training (VET) program, which most of us call apprenticeships, by…
Harnessing Quality and Operational Data to Improve Patient Care
Ophir Ronen
From the health histories of patients to the effectiveness of different healthcare services, hospitals are sitting on a treasure trove of historical data. Unfortunately, most of these data go unused, often because they are so difficult to store or format for actionable use. Due to inconsistencies…
Revolutionizing Manufacturing With High-Performance Computing and Supercomputers
Jacob Bourne
Producing products quickly, efficiently, and at low cost is a focal point for the manufacturing sector. There are several technologies that companies are using to achieve those goals, including high-performance computing (HPC) and supercomputing. The allure of cheap design and production…
Return to Office Does Not Mean Improved Mentoring
Gleb Tsipursky
Many leaders, driven by memories of pre-pandemic times, believe that forcing employees to return to the office will naturally lead to mentoring and development. For example, consider what Salesforce CEO Marc Benioff said in spring 2023 on the On With Kara Swisher podcast after the company demanded…
Intellectual Honesty Is Critical for Innovation
Nathan Furr
When top Amazon executives were debating in the mid-2000s whether to greenlight Kindle, the now ubiquitous e-reader, sparks flew in the boardroom. Jeff Wilke, CEO of Amazon’s retail business at the time, openly challenged Jeff Bezos in front of the board. Wilke argued the venture would fail because…
Room-Temperature Superconductors Could Revolutionize Electronics
Massoud Pedram
Superconductors make highly efficient electronics, but the ultralow temperatures and ultrahigh pressures required to make them work are costly and difficult to implement. Room-temperature superconductors promise to change that. The recent announcement by researchers at the University of Rochester…

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