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AR and VR: Game-Changers for Industry?
Chandrakant Isi
Apple’s Vision Pro announcement has sparked a renewed interest in the world of augmented reality (AR) and virtual reality (VR). Looking through the lens of industrial environments, these technologies have already made significant contributions in manufacturing, maintenance, and training processes.…
How to Attract and Retain a Diverse Workforce in Today’s Hybrid Work Space
Gleb Tsipursky
Have you wondered how to foster remote and hybrid diversity, equity, and inclusion (DEI) in the workplace? Many companies have consulted with me about developing and implementing their strategies for returning to the office and establishing permanent work arrangements. During my interviews with…
Stop Spending Money on Problem-Solving Training
Mark Graban
I can’t count how many times during the past 20 years I’ve heard executives complain that their people aren’t enthusiastically participating in their lean program. Leaders lament that while the company has spent a small fortune to put everybody through continuous improvement training, hardly…
Jazz and the Meeting Style That Generates Breakthrough Solutions
Michael Platt, Elizabeth Z. Johnson
Most leaders would attest that true collaboration—the pooling of knowledge, perspectives, and brainpower of talented people—is a desired yet often elusive outcome. To change that, and boost the likelihood of generating breakthrough results, draw on parallels with improvisational jazz during your…
How to Improve Your Team’s Success With a Performers Review
Jones Loflin
During my 29 years of working with leaders and managers, I’ve rarely heard any of them say, “I’m so excited about doing the performance reviews for my team.” They see it as another “elephant” in their schedule.  But performance reviews are important. Some of the benefits include: I also believe…
Yoda’s Three Steps to Achieving Your Goals
Mike Figliuolo
Life goals. Bucket lists. “One day I’ll ....” We all have dreams and goals. The biggest difference between people who achieve them and those who don’t is the act of actually doing. Do you have goals and things you want to achieve? Professional aspirations? Personal bucket list items? Let me ask…
Deriving the Success Run Theorem
Harish Jose
The success run theorem is one of the most common statistical rationales for sample sizes used for attribute data. It goes in the form of: Having zero failures out of 22 samples, we can be 90% confident that the process is at least 90% reliable (or at least 90% of the population is conforming). Or…
Are Your Audits Clause-Based or Risk-Based?
Jeffrey Lewis
I’ve observed that ISO management system audits have remained largely unchanged, even after the advent of ISO 19011:2018, the auditing standard that superseded ISO 19011:2011. Auditors are still using clause-based auditing, despite ISO 19011:2018’s direction to take a risk-based approach.…
A Faster Way to Teach a Robot
Adam Zewe
Imagine purchasing a robot to perform household tasks. This robot was built and trained in a factory on a certain set of tasks and has never seen the items in your home. When you ask it to pick up a mug from your kitchen table, it might not recognize your mug (perhaps because this mug is painted…
Defining Your Leadership Philosophy on One Piece of Paper
Mike Figliuolo
We make leadership way too difficult. We write entire books on it. We teach it in universities and MBA programs. We dedicate entire fields of study to it. We create massive corporate programs to foster it. Here’s the thing: It’s really not that hard. Sure, we teach leadership at thoughtLEADERS,…
What FDA QSR and ISO 13485 Harmonization Means
Etienne Nichols
On Feb. 23, 2022, the U.S. Food and Drug Administration (FDA) released its proposed rule for the new Quality Management System Regulation (QMSR). The proposed QMSR will be the result of aligning the current good manufacturing practice (cGMP) requirements of the FDA’s Quality System Regulation (QSR…
Using Active Listening to Transform Manufacturing Workplace Environments
Max Farrell
While recent economic reports on inflation have signaled positive signs for the future, frontline industry turnover rates remain high. With further supply chain disruptions looming, retaining top talent has never been more important for employers. These pressing challenges and continual raw-…
First Article Inspections: What Engineers Need to Know
Ian Wright
It’s been a long and arduous road, but you’re almost ready for that first production run. You made it through supplier selection, your designs and production processes have been finalized, preproduction is finished, and now there’s just one more hurdle to clear: first article inspection (FAI).…
Six Reasons Hybrid Employees Should Come to the Office
Gleb Tsipursky
Hybrid employees don’t hate the office; they hate commuting to it, surveys show, since for many workers commuting takes more than an hour per day and costs thousands of dollars per year. Peer-reviewed studies find clear associations between longer commute times and lower job satisfaction, increased…
What Machine Learning Reveals About Forming a Healthy Habit
Angie Basiouny
Wharton experts used machine learning to help uncover the secret formula for successful healthy habit formation, and it turned out there’s no one formula. “There’s this widely spread rumor that it takes 21 days to form a habit,” says Katy Milkman, a Wharton professor of operations, information,…
How to Improve Employee Uptime
Aaron Smith
A successful company can’t run without happy and motivated employees. One way you can achieve that is by improving your employees’ uptime. Uptime refers to your employees’ freedom to pursue personal and occupational growth without the burden of preventable injuries. Here is everything you need to…
One Question That Keeps You Out of Trouble
Mike Figliuolo
You folks know I love asking questions. From this post about forgoing answers in favor of asking questions, to my quote, “Asking the right question about the future is more powerful than having the right answer about the past,” I’ve found questions to be a more powerful leadership tool than many…
A Holistic Approach to Navigating the New Workplace
Mark Mortensen
The end of Covid-19 workplace disruptions has ushered in a fresh set of challenges for organizations. Chief among them has been establishing new office policies for a workforce that has largely embraced flexible work and has expressed a desire for this to become a permanent fixture. But…
If Getting the Facts Means Having to Ask
Mark Hembree
Pick a problem—any problem. As soon as you have one without an immediate answer, we can begin. Perhaps you’re a quality professional, an auditor, a systems analyst, or just the person your boss sent to find out what the heck is going on around here. Whether you have a problem on your plant floor…
Generating Ideas: A Process for Breakthrough Innovation
Ethan Mollick
Nano Tools for Leaders—a collaboration between Wharton Executive Education and Wharton’s Center for Leadership and Change Management—are fast, effective tools that you can learn and start using in less than 15 minutes, with the potential to significantly affect your success. The goal Adopt a seven…
Frontline Workers Gain Remote Work Benefits in Tight Labor Market
Gleb Tsipursky
The unemployment rate is surprisingly low, at 3.7%, shocking economists who expected a slowdown in hiring and rising unemployment rate. Frontline work, such as healthcare, led job growth. Frontline workers are in high demand, and the competition for their services is fierce. Yet wage growth cooled…
The First Shingo Prize
Bruce Hamilton
Last May marked the 35th anniversary of the Shingo Prize, an award bestowed each year to recognize organizations that demonstrate the principles and methods espoused by its namesake, Shigeo Shingo. Although I haven’t made it to every celebration and award ceremony, it turns out that I was the only…
Labor Pains: How Executives Can Help Broker Workers’ Discontent
Kevin Cool
You probably won’t find it in a book on business leadership, but Faiz Shakir has a dictum for executives of major corporations who really want to understand what their employees’ jobs are like: “Know the coffee.” The reference was in the context of unionization efforts by Starbucks employees, and…
Lost in Thought: How Our Brains Limit Business Innovation
Shreya Dasgupta
Today’s businesses must innovate and evolve to stay ahead of the competition. However, despite the best efforts of business leaders, many organizations struggle to produce new, innovative ideas to keep up with the changing landscape. This is partially due to the limitations of the human brain.…
It’s Not You—It’s Your Goals
Annie Duke
Professional poker players know that continuing to play until they win—however they define that win—is often a losing strategy. Expert players abandon about 80% of their hands in the popular variant, Texas Hold ’em, for example, while amateurs stick with their starting cards more than half the time…

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