Training Features

Barry Johnson's picture
Barry Johnson
People naturally fear change. I hear that all the time, but I don't believe it. What people really fear is the unknown. People actually embrace change if they understand it. We see this when people...
Laurel Thoennes @ Quality Digest's picture
Laurel Thoennes @ Quality Digest
Employers can’t find people with the skills needed for the today’s workplace, because high schools and universities fail to teach students useful job skills. The skills gap is a decades-old and...
Robert Napoletano's picture
Robert Napoletano
‘Don’t thank them for anything. They’re the ones who caused this problem.” When I got that message, I thought, “This is all wrong, and there must be something somewhere that says so.” After some...
Curt Redden's picture
Curt Redden
We all seem to get it by now—more engaged employees perform at a higher level. The organizations that get their strategy right in this area provide a superior customer experience, have lower levels...
Jim Benson's picture
Jim Benson
Tonianne DeMaria and I run the Personal Kanban, Modus Institute, and Modus Cooperandi Corp-o-plex pretty much duo-handed. There’s a lot of work. The rules of Personal Kanban apply to us, too....
John Bell's picture
John Bell
I have written more than a 100 blog posts about leadership, strategy, and culture. Within that portfolio are several accounts of business reinvention and transformation. Yet it was only a few...
Noah Askin's picture
Noah Askin
Music lovers will likely know Spotify, a music streaming service that has become famous for curating tunes based on its users’ preferences. Back in 2013, Spotify had a personalized news feed called...
Wendy Wood's picture
Wendy Wood
Employers have a stake in their staff’s health. It’s not just a matter of keeping health insurance premiums in check which is a consideration in countries without universal healthcare. It’s also...
Jun Nakamuro's picture
Jun Nakamuro
The sad truth is that the word “engagement” is not very engaging. It’s one of those fluffy, ambiguous terms that have become all too familiar around the business world, like “empowerment” and “...
Christopher Martin's picture
Christopher Martin
My youngest son entered first grade this year with great excitement. As a high-functioning autistic, his obsession from an early age has been numbers and letters. He memorizes license plates at a...
Miriam Boudreaux's picture
Miriam Boudreaux
If you are a manufacturing company or a service provider, there is a good chance that you have heard about standards such as ISO 9001. In fact, you may already be certified. But whether you are...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Our Jan. 12, 2018, episode of QDL looked at smart manufacturing, remanufacturing, pants-on-fire bosses, and five things your QMS needs. “Impatient With Colleges, Employers Design Their Own...
Debashis Sarkar's picture
Debashis Sarkar
We all know the famous quote, “The customer is always right.” It was coined more than a century ago. In the United States, it was popularized by Marshall Field during the early 1900s. In the United...
Scott Berkun's picture
Scott Berkun
On Tuesdays I write about the top-voted question on “Ask Berkun.” This week’s question came from J.R., who wrote: “What is a favorite theory that you wish more people understood?” A favorite...
Mildred Hastbacka's picture
Mildred Hastbacka
Start a social media conversation thread about mentoring, and the replies from those in the working world will get your attention. At the summary level, the responses are remarkably similar across...
Michelle LaBrosse's picture
Michelle LaBrosse
It is common knowledge in the project management field that process management helps with project management; projects go much more smoothly and efficiently if you have a consistent process for...
Robert Stewart's picture
Robert Stewart
Sponsored Content During the past 40 years, according to a Nov.-Dec. 2015 Military Review article, “The United States Army’s Secret to Success Capitalizing on the Human Dimension to Enhance Its...
Mark Seay's picture
Mark Seay
SSL, a global leader in integrated space technologies, has recently gone through a complete redesign of its quality organization by reinventing its purpose and role in the company. These changes...
Laurel Thoennes @ Quality Digest's picture
Laurel Thoennes @ Quality Digest
Who hasn’t been subjected to fear, manipulation, hypocrisy, and greed? The majority of the human race is continuously under the thumb of individuals who have succumbed to these unconscious states...
Kelly Graves's picture
Kelly Graves
In my career as a business consultant, I’ve helped dozens of companies surface quality issues, develop managers as well as employees, build better trust and communication, transition ownership from...