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The New Regulators: Corporate America Takes On Sustainability
Jack Healy
One of the more improbable business changes of our times has been caused by a number of corporations such as Walmart, General Motors, IBM, and others who have taken on the direct responsibility for improving the environment by ensuring that “sustainability” is implemented throughout their…
A Look Ahead to “EcoQuality” for Environmental Sustainability
Managing for quality is breaking new ground. Increasingly, organizations are being encouraged to look at the entire landscape unfolding before them from the perspective of a balanced array of outcomes characterized by what authors Andrew Savitz and Karl Weber call The Triple Bottom Line (Jossey-…
Root Cause Analysis: Addressing Some Limitations of the 5 Whys
Stewart Anderson
The 5 Whys is a well-known root cause analysis technique that originated at Toyota and has been adopted by many other organizations that have implemented lean manufacturing principles. Unlike more sophisticated problem-solving techniques, the 5 Whys doesn’t involve data segmentation, hypothesis…
Sustainability—Understanding the Triple Bottom Line
Mary F. McDonald
In my last article, I discussed sustainability in generic terms, focusing mostly on environmental issues. This month, we’re going to look at how sustainability is reported externally.  Why do we care about how sustainability is being reported? It’s a hot topic! In The New York Times, Sept. 14,…
Interview: Examining Wal-Mart’s Sustainability Index
Raissa Carey
Most of us know that Wal-Mart has been a big player in the “green” movement. The world’s biggest retailer takes the whole “let’s save the planet” talk very seriously. So it wasn’t with much shock that in July the company announced a worldwide sustainability index initiative—a single source of data…
Time to Put Quality in Sustainability
Paul Scicchitano
Last week a big story was leaked to me. I learned that the Obama Administration had been circulating a draft replacement to Executive Order 13423 that would require all U.S. government agencies in the massive federal bureaucracy to commit to a 20 percent reduction in carbon emissions throughout…

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