All Features

ISO
There’s more than one path to service management. It refers to all the activities, policies, and processes that organizations use for deploying, managing, and improving IT service provision. In today’s technology-driven corporate landscape, the two leading methodologies come from the world of…

Corey Brown
Amid the Silver Tsunami, human resources departments are hustling to onboard and fill personnel gaps, but they can’t predict the evolving demands of your operations.
Manufacturing companies are failing to adapt their operational training strategy to meet the needs of a workforce in transition. Put…

Jim Benson
Value stream mapping is a team exercise, it’s collaborative, enlightening, and the foundation for professionalism.
I’m pretty well-known for saying that teams are unique and that there is no one process that satisfies every team’s needs. There is, however, one activity that I’ve seen every team we…

Silke von Gemmingen
Due to digitalization in Industry 4.0, internal logistics is subject to constant change. Internal traceability—i.e., tracking goods in the warehouse or production facility—increasingly plays a key role. Manufacturers and consumers are placing more emphasis on the safety and quality of products.…

Gary Lyng
To uncover the value in data, analysts need powerful combinations of tools to locate data, wherever they are, and regardless if they are structured or unstructured. Most companies don’t realize that their current data-search approaches can’t access distributed information and can’t extract…

Adrian Hernandez, C. Michael White
T
he U.S. Food and Drug Administration (FDA) regularly inspects manufacturing facilities to ensure that drugs meet rigorous quality standards. These standards are vital to protect patients from drugs that are incorrectly dosed, contaminated, or ineffective.
But over the past few years, tens of…

Zach Winn
This story was originally published by MIT News.
Many scientists and researchers still rely on Excel spreadsheets and lab notebooks to manage data from their experiments. That can work for single experiments, but companies tend to make decisions based on data from multiple experiments, some of…

Hari Polu
Manufacturers of high-end semiconductor electronic products used in consumer, industrial, and military applications have long relied on precise testing methodologies to identify the location of defects such as voids, cracks, and the delamination of different layers within a microelectronic device,…

Knowledge at Wharton
Considered one of the most successful organizational learning methods, the after-action review (AAR) was developed by the U.S. Army during the 1970s to help its soldiers learn from both their mistakes and achievements. Since then, many companies have used the AAR for performance assessment. And yet…

Jerry Foster
Manufacturers are acutely aware that audits and recalls are just part of business. At the same time, they all agree that the best way to deal with recalls is to prevent them in the first place. Because today’s manufacturers operate on razor-thin margins with little room for error, a reactionary…

Dylan Walsh
Supply chains are having a moment. In March 2021, one of the world’s largest container ships got wedged in the Suez Canal, blocking 10 percent of global trade for a few days and launching a flotilla of memes. Currently, home builders are waiting for more lumber, while a shortage of computer chips…

Phanish Puranam
As businesses increasingly adopt AI-driven decision making, experts agree that the most interesting questions are not about whether humans can beat machines or vice versa, but how the two forms of intelligence can most fruitfully collaborate—and how organizations can best facilitate those…

Ryan E. Day
With the migration to remote and hybrid work during the last year, cyberattacks have increased at a rate of three to five times compared to pre-Covid. No big surprise that, for many businesses, virtual private newtworks (VPNs) have become standard operating procedure for security. But is VPN’s…

Steven Stein
Supply chain management (SCM) has been defined as “the design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand, and measuring…

Emily Newton
Effective equipment testing is essential for manufacturers of industrial equipment and end-users. Without testing, defects and damage can shorten the life span of equipment, cause unplanned downtime, and reduce the quality of finished goods.
This is especially true for businesses in sectors like…

MIT News
First published June 29, 2021, on MIT News.
MIT and Harvard University have announced a major transition for edX, the nonprofit organization they launched in 2012 to provide an open online platform for university courses: edX’s assets are to be acquired by the publicly traded education technology…

Jason Chester
Manufacturers have seen the need to digitize operations for quite some time, but the Covid-19 pandemic has forced the issue to center stage. They’ve had to adapt to sudden, dramatic changes like more remote workers and social distancing across production lines. It didn’t take long to realize the…

Bruce Hamilton
PDCA—plan, do, check, act (or adjust)—is one of those acronymic concepts that regularly finds its way into lean discussions. Descended from Francis Bacon’s scientific method (hypothesis, experiment, confirmation), PDCA has become a ubiquitous catchword for business process improvement. From…

Matt Fieldman
This article is the fourth in a monthly series brought to you by the America Works initiative. As a part of the MEP National Network’s goal of supporting the growth of small and medium-sized manufacturing companies, this series focuses on innovative approaches and uncovering the latest trends in…

Harish Jose
Recently, I came across an interesting insight at Toyota’s website. I was taken aback by the first sentence of this paragraph: “Eventually, the value added by the line’s human operators disappears.”
The complete paragraph is shown below: “Eventually, the value added by the line’s human operators…

Bryan Christiansen
Adherence to lean principles is considered a precondition for success in modern manufacturing. In a resource-intensive environment, anything that improves efficiency and productivity is a godsend. Lean maintenance has become more prominent as manufacturers grapple with sustainability challenges,…

Katherine H. Freeman, Raymond Jeanloz, Knowable Magazine
This story was originally published by Knowable Magazine.
In 2020, the annual committee meeting of the journal we edit was a bit of a mess. It took place in March, just days before the World Health Organization declared Covid-19 a pandemic, so some attendees canceled their travel even as others…

Glenn Daehn
Failure of a machine in a factory can shut it down. Lost production can cost millions of dollars per day. Component failures can devastate factories, power plants, and battlefield equipment.
To return to operation, skilled technicians use all the tools in their kit—machining, bending, welding, and…

Doug Devereaux
The premise for the NIST MEP Digital Supply-Chain Network project is familiar to MEP centers—many small and medium-sized manufacturers (SMMs) are often not ready for Industry 4.0 and don’t know how to implement it. Manufacturers with fewer than 50 employees often lag in digital supply-chain areas…

Chuck Olinger
Most manufacturers want a quality management system (QMS) to meet strict quality values. They need one to expressly meet the needs of their specific organization yet be within the parameters of federal, state, and industry prerequisites.
For example, food, drug, and medical device companies all…