All Features
Etienne Nichols
I have a bold opinion: The corrective and preventive action (CAPA) process is the second-most important component of your quality management system (QMS). (If you want to know what I think is No. 1, shoot me an email.) As you build medical devices, a well-defined CAPA program provides a framework…
Gleb Tsipursky
A recent study at the University of Birmingham, which surveyed 597 managers, has shed light on how managers’ attitudes toward the hybrid work model have changed as a result of the pandemic. Surprisingly, the findings reveal an increasingly positive outlook on the benefits of remote and flexible…
Bryan Christiansen
People often use the terms maintenance and reliability interchangeably. However, they are two separate concepts. Although there is some overlap, their scope and focus are quite different.
Understanding those differences, as well as how each concept affects the other, is a necessary step for…
Megan Wallin-Kerth
“The best is the enemy of good,” wrote French historian and philosopher Voltaire. Today that quote seems more appropriate than ever. A longitudinal meta-analysis study from 1989 to 2016 looking at data from more than 41,000 students across the U.S., U.K., and Canada revealed that perfectionism has…
Bruce Hamilton
There’s a certain irony in the recent attention paid to the application of robots on the shop floor. On a couple occasions in the past year, I’ve heard manufacturing colleagues talk about the benefits of deploying robots to handle material conveyance. “Better,” they say, “to redeploy humans to…
Jennifer V. Miller
Being a leader is tough enough, but it’s downright demoralizing if you feel like you’re swimming upstream against the currents of a toxic workplace. If you want to stand apart and make a positive difference at work, it might seem like you’re living in this weird, misshapen house where some of the…
Harry Hertz
The factors affecting employee engagement have changed dramatically during the last few years. Considering off-site employees returning to the work site, baby boomers retiring in growing numbers, and the increasingly younger workforce, I was interested in exploring what the key drivers of employee…
Narayan Pant
Sami, a manager in a multinational company, had to make a difficult decision concerning an underperforming direct report. To complicate the situation further, the subordinate in question was a contender for Sami’s job and friendly with Sami’s current boss. Sami’s boss had seemingly left all…
Steve Calechman
Sustainability is a hot topic. Companies throw around their carbon or recycling initiatives, and competing executives feel the need to follow suit. But aside from the external pressure, there are also bottom-line benefits. Becoming more efficient can save money. Creating a new product might make…
Megan Wallin-Kerth
At last year’s Masters Summit, MasterControl’s chief strategy officer, Matt Lowe, chatted with Quality Digest’s CEO, Jeff Dewar, about the challenges and rewards of his work and the many titles he’s held over the years. Lowe, who has worked at MasterControl for more than 15 years, has a lot to say…
Akhilesh Gulati
Efrain entered his office on a bright, sunny morning, a smile on his face. He poured a cup of coffee and took his seat behind his desk. From his vantage point, he could see his staff walking in and settling down to the day’s work.
His executive placement firm had risen from a downswing and was…
Ashley Hixson
The skills gap in science and technology is an issue affecting the industry on a global scale. Now, a new partnership between Purdue University and Hexagon’s Manufacturing Intelligence division is making a difference.
If you’ve ever looked at a timeline of significant scientific discoveries, you’…
Lily Jampol, Elizabeth Baily Wolf, Aneeta Rattan
Women are more likely than men to receive positive feedback from their managers. But an overly enthusiastic performance review is not necessarily a good thing. Prior research shows female employees are often told white lies while their male equivalents are dealt the harsh, honest truth.
This is…
Krysten Crawford
Why aren’t there more women working in tech? For all the hiring pledges, networking initiatives, and one-on-one mentoring programs, women hold 30 percent of tech jobs worldwide—even though they make up half the global population.
The implications of having a more representative workforce are…
Megan Wallin-Kerth
‘You keep using that word. I do not think it means what you think it means,” Inigo Montoya says to his ringleader, Vizzini, who continually shrieks that an action or idea is “inconceivable!” Anyone who has watched the movie The Princess Bride will immediately recognize the quote.
Likewise, I would…
ISO
Economic practices need to change. The environmental and social consequences of unsustainable growth strategies are becoming increasingly obvious. A circular economy offers a way to counteract the climate crisis, strengthen our adaptive capacity, and make society more sustainable and resilient.…
Gleb Tsipursky
One of the biggest challenges for companies in transitioning to remote work is their handling of layoffs. Having helped 21 companies transition to hybrid and remote work, I can attest that planning for the whole worker’s life cycle, from onboarding to offboarding, is critical as part of effective…
Ethan Lee
‘Imposter Syndrome” is a term coined in the late 1970s from research carried out by Pauline R. Clance and Suzanne A. Imes. Their research showed that many high-achieving women believed they were not intelligent enough and were being over-evaluated by others. Imposter Syndrome has therefore come to…
Ray Hein
The manufacturing industry is at a make-or-break point. An underqualified workforce coupled with a disruptive pandemic has made it difficult for companies to attract top talent. Manufacturers are having trouble filling open roles with employees who possess necessary skills to carry out the desired…
Gleb Tsipursky
‘I would bet 10 percent or more of our remote staff, especially programmers, are working two remote jobs! We need to stop this before it escalates and get everyone back to the office.”
Thus spoke the chair of the board of a Fortune 1000 tech company when I met with the board to help them figure…
Erika James
Crises are leadership litmus tests—make-or-break challenges, such as the Covid-19 pandemic—that are often unique and random, appearing out of nowhere with no clear road map. Many of those who prevail understand that crises are inevitable and seek to learn the lessons of experience. They then…
Grace Stinson
Women have always been and continue to be a fundamental cog in the constantly grinding wheels of capitalism. But Bloomberg’s recent report on gender equality in the workplace shows there are still major gaps between the status of men and women in modern-day workforces.
Although half of the entry-…
ISO
The world of work connects employers, workers, governments, and regulators, but it has fundamentally changed since 2019. The upheaval caused by the pandemic, energy crisis, war, and the green transition have exposed and exacerbated fractures in the workplace, most often related to job status and…
Aaron Krol
As plastic pollution continues to mount, with growing risks to ecosystems and wildlife, manufacturers are beginning to make ambitious commitments to keep new plastics out of the environment. A growing number have signed onto the U.S. Plastics Pact, which pledges to make all plastic packaging…
Kate Zabriskie
‘They’re hit or miss: Sometimes the service is marvelous. Other times it’s simply meh. I’m afraid to recommend the place because I can’t trust them to deliver.”
“Maybe I’m just boring, but I don’t like surprises. They’re great one day and disappointing the next. I don’t need to be delighted. I…
