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Staying on Track With Organizational Strategy and Vision
Dave Coffaro
I recently read an article in an airline magazine about the resurgence of something called paint by numbers. The idea came about during the early 1950s, and it’s a mix between a coloring book and painting on a canvas. It allows anyone to create a detailed work of art, even if they’ve never taken an…
You Have a Secret Superpower
The Un-Comfort Zone With Robert Wilson
Yes, you really do have a secret superpower, although it might be better described as a hidden superpower since you’re probably not aware of it, which means you’re not using it. Will this superpower get you in the next Marvel Avengers movie? Probably not, but it might help you write it. This…
Tracking Covid-19
Donald J. Wheeler, Al Pfadt, Kathryn J. Whyte
Based on the professional literature available, there are some inconvenient truths about Covid-19 that are not always considered in the chorus of confusion that exists today. Here we summarize what is known, what has already happened, and what is to be expected based on the analysis of the data and…
Bringing Critical Supply Chains Back From the Brink
Lee Seok Hwai
Hong Kong scientists teaching a panicked populace to make their own surgical masks with paper towels and metallic wire must surely rank as one of the most Kafkaesque moments of the new coronavirus disease outbreak. But the worst is yet to be if global medical supply chains, already stretched in…
Doing Business in a Post-Pandemic World
Ryan E. Day
Although Covid-19 shelter-in-home edicts usually use the terms “essential” and “nonessential,” most business owners think of doing business as essential for survival. Many organizations don’t have the resources to temporarily suspend business. They must find new ways to get it done. In a Think…
Wu Wei at the Gemba
Harish Jose
In today’s column, I am looking at wu wei, which is an important concept detailed in the Chinese classic text, Tao Te Ching. This term is generally translated into English as wu = no, wei = action, or no action. There are other similar concepts in Taosim such as wu shin or no mind. Alan Watts, the…
Enough With the Japanese Improvement Jargon
Sensei Friedrich Fachidiot
Mea culpa! I have a reputation for mercilessly bashing management, but I’ve finally come to realize that I owe executives an apology. As I have been constantly reminded in my career, these are very busy, very bright people. This column is a peace offering of my unique, executive quality-…
Three Myths Engineers Believe About Quality
Jon Speer
Successfully run medical device companies are cross-functional. From product development, manufacturing, quality, and regulatory compliance, to marketing and sales, every business operation works together to produce and sell medical devices that improve the lives of end users. Still, many medical…
The Elephant in the Server Room
Peter Dizikes
Suppose you would like to know mortality rates for women during childbirth, by country, around the world. Where would you look? One option is the WomanStats Project, the website of an academic research effort investigating the links between the security and activities of nation-states, and the…
IIoT Comes Off the Factory Floor
Ryan E. Day
The internet of things, or IoT, is a phenomenon that merges real-life devices with online control. Think smart home systems or maybe the FordPass Connect app. The manufacturing industry has already begun to leverage this idea to monitor heavy industrial equipment and analyze data from multiple…
Love and Success Using ISO 9001 and PDCA
Anjalika Singh
The toughest part of being in a relationship is finding a perfect gift for your loved one. Gifting is an essential part of any relationship. You gift your better half for every reason and every season. Gift as a form of bribery in love is a time-tried tool. Being a system believer, I use the…
ISO Guidelines vs. Requirements
Inderjit Arora
ISO 9001 lead-auditor training should enable auditors to focus on the requirements when auditing and to stay away from the pitfall of guidelines. Take the case of ISO 9001 or, for that matter, any management system standard. The standard has notes to explain the clauses. ISO 9001’s clause 4.1, for…
‘Lean Six Sigma Doesn’t Work Here’
Ken Maynard
When educational and public sectors consider applying a proven method like lean Six Sigma, the perception persists that this “manufacturing program” will not work in a nonmanufacturing environment. Along with that limiting assumption, there is an underlying expectation within the service industry…
Cleaning Up Clutter for Quality
Jesse Allred
Imagine a manufacturing facility prioritizing cleanliness and organization—aisles are kept clear, equipment is well maintained, the plant floor is regularly cleaned, operators can easily locate tools, and materials are always stored in the right place. All employees contribute to managing work…
Are Your Supplier Quality Management Practices Putting Your Company at Risk?
Sophia Finn
Effective and efficient supplier management is possible, but not when we’re still using old tools and expecting different outcomes. Emailing suppliers to communicate product specs, corrective action requests, or audit reports may be “the way it’s always been done,” but that doesn’t mean it isn’t…
Greenlight Guru Updates Risk Management to Align With ISO 14971:2019
greenlight.guru
(Greenlight Guru: Indianapolis) -- Greenlight Guru, creator of the only quality management software designed specifically for the medical device industry, announces new software platform updates to align with the recently updated ISO 14971:2019 standard, as well as further enhancements to the change…
The One Huge Mistake Quality Professionals Make in Preparing for Covid-19
Gleb Tsipursky
The Covid-19 coronavirus has developed into a widespread pandemic. With growing outbreaks of diagnosed cases in all 50 states, and vastly larger numbers of undiagnosed cases, there’s serious cause for concern. Yet quality professionals who follow the official advice on Covid-19 coronavirus prep…
Keep Manufacturing During Supply Chain Disruptions
Jennifer Grant
With Covid-19 continuing to impact many businesses, lead time as well as sourcing new suppliers is increasingly difficult. If you currently outsource manufacturing overseas, it is likely you have encountered some turbulence to your supply chain. Rapid prototypes and large-quantity production of…
Unable to Exhibit Due to Trade Show or Conference Cancellations?
This is supposed to be trade-show season. The time when companies send their employees to industry tech shows and user-group meetings to see and experience the latest offerings in their field. A time when companies expend a good portion of their budget on booth space, shipping costs, and hotel and…
On the Front Lines of Developing a Test for the Coronavirus
David Pride
‘That escalated quickly!” is a common trope used in popular culture to describe when a situation gets out of hand before you’ve even had a chance to think about it. We don’t often use this trope in medicine, but I can think of nothing better to describe what has been going on in the United States…
Robots Designed to Self-Construct
John Wenz, Knowable Magazine
For most of us, the word “robot” conjures something like C-3PO—a humanoid creature programmed to interact with flesh-and-blood people in a more or less human way. But the roster of real-world robots is considerably more varied. The list includes Boston Dynamics’ dog-inspired robots, Dalek-like…
Four Ways Leaders Can Gain Value From AI and Advanced Analytics
Knowledge at Wharton
Companies and societies are at the precipice of rebuilding their foundations to compete in an age of advanced analytics, artificial intelligence (AI), and machine learning (ML). Yet, in the real economy—or in the world outside the tech companies—I see more struggle than success in making advanced…
Breaking Down the Skills Gap, Part 3
Leslie Bloom
As the skills gap widens and more employees retire, decades of experience and company investment is predicted to walk out the door. With nearly 10,000 people turning retirement age daily, manufacturers will need to look to proactive solutions to capture tribal knowledge and transfer it to the…
Coronavirus, Rail Blockades: Safeguarding Critical Infrastructure
Sean Spence
The outbreak of the Covid-19 virus in China and the railway disruptions across Canada represent two different yet similar classic case studies. They remind us that nations and global economies are becoming increasingly interconnected. Incidents thousands of kilometers away are being felt locally.…
Breaking Down the Skills Gap, Part 2
Leslie Bloom
The Manufacturing Institute estimated that 2.4 million job openings in manufacturing—accounting for half of all open positions—will go unfilled between 2018 and 2028 as a direct consequence of the skills gap. This isn’t a future problem. The challenges of the skills gap and a shifting workforce…

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